How do I disable the AppLogs agent (process/service)?
When you disable the AppLogs agent, log collection on that server will stop and the AppLogs Agent service/process will not run in your server.
To disable the AppLogs agent:
- Navigate to the Server tab.
- Click on the server monitor in which the agent has to be disabled.
- Go to the AppLogs tab.
- You'll find the option Disable AppLogs on the top right corner of the screen, as shown below:

If the AppLogs agent is still not disabled, follow the steps below:
Linux:
- Execute the following command to check if the AppLogs agent is still running:
ps aux | grep -i site24x7ApplogAgent
- If the AppLog agent is still running, kill the process:
'/opt/site24x7/monagent/lib/applog/Site24x7Applog'
Windows:
- Check if the Site24x7 AppLogs Agent service is still running.
- If yes, stop the service.
To globally disable the AppLogs agent on any server, go to Admin > AppLogs > Settings > select No against Collect application logs from servers using AppLogs. This will stop the AppLogs agent service/process from all servers in your account.
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