Disable Azure Application Insights for Site24x7 APM Insight (.NET agent)

Disable Azure Application Insights to avoid conflicts with Site24x7 APM Insight .NET agent

When using the Site24x7 APM Insight .NET agent with an Azure App Service, it's important to disable Azure Application Insights. Both tools use profiler-based instrumentation, and having both enabled simultaneously can lead to conflicts—resulting in incomplete, inaccurate, or missing performance data.
To ensure reliable and accurate monitoring with Site24x7, follow the steps below to turn off Azure application insights.
  1. Log in to the Microsoft Azure portal
    Go to https://portal.azure.com and sign in using your Azure credentials.
  2. Open your App Service
    From the left-hand menu:
    1. Click App Services.
    2. Select the app where the Site24x7 APM Insight agent is installed.
  3. Navigate to Application Insights
    In the App Service's menu:
    1. Scroll down to Monitoring.
    2. Click on Application Insights.
  4. Turn-off Application Insights
    1. Click the Turn Off button.
    2. Confirm the action when prompted.



  5. Final step
    1. In the same App Service panel, go to Settings > Extensions.
    2. Ensure the APM Insight .NET agent extension is installed and listed.
    3. Restart the App Service to apply the changes.



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