Disable alerts for a plugin if the parent server is down

Disable alerts for a plugin if the parent server is down

If a plugin monitor's parent server goes down, you can choose to exclude additional alerts from the plugin monitor. This way, you won’t receive alerts when the plugin monitor goes down as a result of the parent server being unavailable.

To enable this, follow the steps below:
1. Navigate to Admin > Bulk Action
2. Under Plugins, click Modify Plugin to alert if parent server agent is down.
3. In the resulting Advanced Search Filter screen, select Monitor Type is Plugin Integrations from the dropdown to filter all plugin monitors.


4. From the list of plugins, choose the applicable plugins you want to disable alerts for.
5. In the Enable alert if plugin does not push data toggle, select No.

This will stop alerts from being sent if the plugin goes down due to the parent server going down. However, when the plugin is online again, you will receive an Up alert.

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