Device/Licence Key

• Related Articles

• Changes to the On-Premise Poller when the account is migrated to a different data center

  When an account is migrated to another data center, the Device Key of the account also changes. Because of this, the Device Key needs to be updated in the On-Premise Poller config file to ensure uninterrupted monitoring. You can find the new Device ...

• Add a device template to my network monitor

  If there is no preset template corresponding to your device, you can create one based on your need. Log into your Site24x7 account and navigate to Network > Device Templates. In the Device Templates screen, click Add Device Template, located at the ...

• Device types supported for Network Monitoring

  Currently, Site24x7 Network Monitoring supports VPN Firewall Switch Router Load Balancer WAN Wireless UPS Printer Storage Cisco Meraki Switches Cisco Meraki Wireless Devices Cisco Meraki Security Appliances Cisco Meraki Cameras You can also monitor ...

• Associate a device template with my network monitor

  After successfully adding a network monitor, you can add and associate a device template with that network device. Both default and custom templates can be associated with network devices. You must add and associate a device template with a network ...

• Troubleshooting steps if a device is not being added or the monitor shows Discovery in progress for more than five minutes

  If a device is not being added: Check if the On-Premise Poller and the Network module are Up. Learn more. Check whether the device you’re trying to add is reachable from the machine the On-Premise Poller is installed on. Check if the device is ...