Choose a format for alert mails

Choosing a format for the alert mails

You can customize your email template and receive alert mails in text or HTML format. The text format can be chosen if you want to get mails with only content and no charts.

  1. Please follow the below steps to customize your email template:
  2. Login to your Site24x7 account
  3. Go to Admin > User & Alert Management > Users & Alerts > select the desired user.
  4. On the Edit User form, navigate to Alert Settings > Email Format.
  5. Choose either HTML or Text format.

  6. Click Save.

    • Related Articles

    • What are the various transactional mails sent by Site24x7?

      Site24x7 sends transactional mails to convey important updates about the monitors you've added, including alerts, reports, and more. These emails help you track processes, receive real-time notifications related to the monitors, and stay updated from ...

    • Alert Notifications badge

      What is Alert Notification badge? View real-time status updates for all your monitors with the Alert Notifications badge on the top-right corner of the client dashboard. This feature ensures that no critical updates are missed, even on a static ...

    • Alert Suppression – achieve better false alerts protection through dependency configuration in monitor groups

      To help limit the number of alerts sent when critical devices fail, Site24x7 allows you to create dependency relationships between the critical device monitors and the monitors for resources that lay beyond these devices. A network outage usually ...

    • FAQs related to unsubscribing from Site24x7 emails

      How do I unsubscribe from Site24x7 transactional emails? Transactional mails are used to convey important information regarding the product and hence you cannot unsubscribe the mails. You can contact Account Contact to stop receiving alert emails. If ...

    • How to enable or disable anomaly alerts

      Understanding alerts In Site24x7, there are two different types of alerts in anomaly detection: Status change alert: Triggered when there is a change in the monitor status, such as Trouble, Critical, or Down. Anomaly alert: Triggered when irregular ...