Choosing a format for the alert mails
You can customize your email template and receive alert mails in text or HTML format. The text format can be chosen if you want to get mails with only content and no charts.
- Please follow the below steps to customize your email template:
- Login to your Site24x7 account
- Go to Admin > User management > Users > edit a user
- Navigate to Alert settings > Email format
- Choose either HTML or text format
- Save your preferences
What are the various transactional mails sent by Site24x7?
Site24x7 sends transactional mails to convey important updates about the monitors you've added, including alerts, reports, and more. These emails help you track processes, receive real-time notifications related to the monitors, and stay updated from ...
Alert Credits enable you to purchase SMS and Voice credits as part of a single package. To know the number of SMS/phone numbers that can be added for alerts, please refer here. The alert credits under an Alert Pack are valid for both SMS and Voice ...
Alert credits for free users
You can use a maximum of 10 alert credits if you are using our free account. Click here to know more about our pricing plan.
Not receiving alert emails from Site24x7
The email may have landed in your spam folder. White-list our email addresses firstname.lastname@example.org and email@example.com to receive emails in your inbox. You may also check if your mail servers are working fine to rule out any possibility of ...
How to map the severity of alerts from Site24x7 in Moogsoft ?
By default, these are the corresponding severities in Moogsoft for alerts raised from Site24x7. Site24x7 Alert Status Corresponding Moogsoft Severity Up ...