Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller
- The On-Premise Poller that is being associated as standby On-Premise Poller must not be in a down or suspended state.
- The On-Premise Poller version should be 4.3.0 or above.
- The On-Premise Poller should not have any monitor associated with it.
- The standby On-Premise Poller must be of the same type of OS (Windows or Linux) as that of the primary On-Premise Poller.
- The standby On-Premise Poller should not have any other On-Premise Poller associated as standby to it.
- The On-Premise Poller should not be associated with another location profile. For example, the On-Premise Poller must not be associated with a location profile that contains global locations or multiple On-Premise Pollers.
If the On-Premise Poller is associated with other location profiles, you can remove it by navigating to
Admin >
Configuration Profiles >
Location Profile and choose the profile with which the On-Premise Poller is associated and un-check the On-Premise Poller that needs to be assigned as standby.
Related Articles
Synthetic browser module prerequisite and troubleshooting guide for On-Premise Pollers
Introduction This document provides a structured troubleshooting guide for resolving issues encountered during the download process of On-Premise Poller for Synthetic (Browser) Module. It covers possible statuses, check-up steps, remedies, and ...Resolving huge disk space issues with the On-Premise Poller and Network Module
Often huge disk space results from the heap dump files in the NetworkPlus/bin directory of the On-Premise Poller. What are HPROF files? HPROF files are used to store Java virtual machine (JVM) memory dumps. When a JVM runs out of memory (OOM), it ...Exclude the selective SSH algorithms in On-Premise Poller during SFTP Transfer monitoring
By excluding SSH algorithms, you can restrict Site24x7 SSH Client from using the excluded algorithm while connecting to the SSH server during SFTP Transfer monitoring. Follow the steps mentioned below for SSH algorithm exclusion in On-Premise Poller ...Monitors that require On-Premise Pollers in Site24x7
Certain monitor types in Site24x7 require the use of On-Premise Pollers for data collection, especially when monitoring internal, firewall-restricted, or private resources. Depending on the type of monitoring, additional modules like the Network ...How to set up alerts for network device data collection issues
When your network monitoring interfaces are not collecting data due to issues in the Network Module, you'll want to be alerted. To set up alerts, you need to add or edit the threshold and availability profile of the On-Premise Poller, which is used ...