Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller

Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller

  1. The On-Premise Poller that is being associated as standby On-Premise Poller must not be in a down or suspended state.
  2. The On-Premise Poller version should be 4.3.0 or above.
  3. The On-Premise Poller should not have any monitor associated with it.
  4. The standby On-Premise Poller must be of the same OS flavor as the primary On-Premise Poller.
  5. The standby On-Premise Poller should not have any other On-Premise Poller associated as standby to it.
  6. The On-Premise Poller should not be associated with another location profile. For example, the On-Premise Poller must not be associated with a location profile that contains global locations or multiple On-Premise Pollers. 
If the On-Premise Poller is associated with other location profiles, you can remove it by navigating to Admin > Configuration Profiles > Location Profile and choose the profile with which the On-Premise Poller is associated and un-check the On-Premise Poller that needs to be assigned as standby.


    • Related Articles

    • Prerequisites for installing On-Premise Poller

      Site24x7 On-Premise Poller can be installed on Windows and Linux systems in both 32-bit and 64-bit versions. On-Premise Poller can be installed in virtual machines as well. The following are the general prerequisites for installation: RAM 8 GB ...
    • Moving a device from one On-Premise Poller to another

      You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...
    • Set proxy for Linux On-Premise Poller during installation

      There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...
    • Troubleshooting steps for On-Premise Poller

      Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...
    • Why is my On-Premise Poller not getting registered?

      Please find below the possible reasons for your On-Premise Poller not being registered: The most common cause is when your machine (where the agent is installed) might not be connected to the internet. Check if there are any connectivity issues with ...