Configuring voice calls and SMS alerts for AppLogs
For the AppLogs Alerts that you configure in the AppLogs tab, you can set up email, SMS, voice calls, and instant messenger alerts at the monitor level.
For example, if you want to configure email or voice call alerts for your Syslog monitor, edit the created Syslog monitor.
To do that,
- Log in to your Site24x7 account.
- Click Admin > Monitors > Select the monitor you want to edit.
- Hover the Hamburger icon and click Edit.
- Go to the Alert Settings section and click the Edit icon against the Notification Profile.
- In the Edit Notification Profile screen, choose your preferred modes of alert listed under the Alerts Configuration section.
- Save your changes.
Related Articles
Licensing for AppLogs Alerts
Every log type is treated as a monitor, and any search query can be configured for alerting. Here's the number of search queries for which you can configure to receive alerts for free: Log size Number of free search queries 10GB 5 ≤ 100GB 10 ≤ 500GB ...Alert suppression at the monitor level – Achieve better protection against false alerts through monitor-level dependency configurations
A network outage usually triggers hundreds of alert messages and calls to multiple personnel. However, some of those notifications will likely be redundant. Without the proper alert configurations, an outage event could quickly burn through all your ...Will I be charged if the calls are not answered or if the number is switched off or not reachable?
When Twillio is used for receiving the voice call alerts Site24x7 will send the monitor details to Twillio, which will be forwarded as voice call alerts to customers from Twillio. But the data will not be read by both Twillio as well as by ...Not receiving any SMS alerts
The following might be one of the possible reasons for not receiving SMS alerts: 1. One possible reason could be that the mobile number configured for SMS alerts are not associated to the monitors in your account To associate your mobile number to ...Add a new or edit an existing phone number to receive SMS or voice alerts
To edit an already existing contact, select the user account and change the required settings. For a new entry, please follow the below steps: Log in and navigate Admin > User & Alert Management > Users & Alerts > select a contact. Click the icon ...