Checking WMI reachability

Checking WMI reachability

To check WMI reachability

  1. From your On-Premise Poller installed Windows machine, go to Start > Run > wbemtest.exe and run it as an administrator.
  2. In the Windows Management Instrumentation Tester screen, click Connect.

  3. Enter the following in the Connect screen:
    1. NameSpace: Enter \\{target Host_Name\IP}\root\cimv2
      Enter your IP address in place of target Host_Name\IP.
    2. Credentials: Enter the Username and Password of the target server.

  4. If WMI connects, the credentials are correct for the given target server. 
  5. If it fails to connect, check if:
    1. WMI is running.
    2. The credentials are right.
    3. The ports are allowed in the firewall. 
    4. The target server is reachable from the Windows machine that you are connecting from.

To query a particular WMI table

  1. Under Wbem Services, click the Query button.
  2. In the query text box, enter any WMI query. 
    e.g. select * from win32_OperatingSystem 

  3. Click Apply.
  4. This will open a query result window. This window will display the instances of the query result. 

  5. Click a returned instance to display the output of the query.


    • Related Articles

    • Troubleshooting false positive alerts in monitoring

      Problem False positive alerts are being generated. Possible cause The monitoring system is down in some locations. The Website monitor might be configured for one location, such as Seattle, but may appear down when accessed from another location, ...

    • No data for service and process in Windows server monitor

      If you see "No Data" for process and service metrics (such as CPU or memory usage of monitored services) in the Site24x7 Windows server monitor user interface, follow the troubleshooting steps below. Run PowerShell Commands Open PowerShell as ...

    • Exclude the selective SSH algorithms in On-Premise Poller during SFTP Transfer monitoring

      By excluding SSH algorithms, you can restrict Site24x7 SSH Client from using the excluded algorithm while connecting to the SSH server during SFTP Transfer monitoring. Follow the steps mentioned below for SSH algorithm exclusion in On-Premise Poller ...

    • Executables and scripts to allow for Windows server monitoring

      One of the reasons you could not enable Site24x7 server monitoring could be your organization's group policy denying access to the executables, scripts, and batch files associated with Site24x7 server monitoring. Mark the following executables, ...

    • Compare our various methodologies for Website Monitoring

      Get to know Site24x7 monitors better and choose the one that best fits your monitoring needs. Compare the functionality of the following monitors: Website Monitoring Webpage Speed (Browser) Web Transaction Monitoring Web Transaction (Browser) SSL/TLS ...