How do I manually check whether the browsers have been downloaded correctly for the Web Transaction (Browser) monitor?
After you download and add Firefox or Chrome browsers manually for the Web Transaction (Browser) monitor in Windows On-Premise Poller, you can check whether the process has happened correctly by using the following steps.
For Windows On-Premise Poller
In the location where you've installed your Site24x7 On-Premise Poller, you can check the file availability of the following:
<Site24x7OnPremisePoller>/RealBrowser/chromev101/Chrome/Application/chrome.exe
<Site24x7OnPremisePoller>/RealBrowser/chromev101/chromedriver.exe
<Site24x7OnPremisePoller>/RealBrowser/firefoxv101/firefox/firefox.exe
<Site24x7OnPremisePoller>/RealBrowser/firefoxv101/firefox/geckodriver.exe
If any one of the files are not available, use the below link for instructions to download and add the files manually.
https://support.site24x7.com/portal/en/kb/articles/adding-browsers-for-web-transaction-monitor-in-windows-on-premise
For Linux On-Premise Poller
1. Make the /var/run/docker.sock file accessible using the below command in the terminal:
sudo chmod 777 /var/run/docker.sock
2. Check whether the required docker images are available using the below command in the terminal:
docker images
If the docker images are not available, use the below link for instructions to properly configure the monitoring.
https://www.site24x7.com/app/client?a=f#/admin/onpremise-poller/monitors-configure/PROBE
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