Restrict sub user access to certain functions inside my Site24x7 account
You
can give role-based access to your sub-users. The roles and permissions can be defined at the stage of adding a sub-user.
Navigate to Admin > User Management > Users > Add User and specify access to different functions based on their role.

The different functions that can be delegated to sub-users are listed below.
| Role Name | Permissions |
| No Access | No access to the Site24x7 Client / API |
| Admin | Administrators will have write access to the most of the modules except Billing and User Access |
| Operator | Operator will have read only access to most of the module. Will have write access to Schedule a maintenance |
| Billing Contact | User will have access only to Billing modules like Upgrade and Renewals |
| Spokesperson | User will have read access to all the modules. User will have permission to post public comments through Dashboards |
| Hosting Provider | User will have permission to configure Schedule maintenance |
To learn more on the different user roles and related access permissions, refer here
Related Articles
FAQ on Custom Roles
What is the Created permission and what does it allow users to do? The Created permission is a specific type of access control that permits users to perform actions such as View, Write, or Delete solely on the modules, like dashboard, that they have ...
Troubleshoot the Unauthorized user (Error 401) when installing Tomcat plugins
When installing Tomcat plugins, you may encounter the following error: Unauthorized user. Does not have permissions. HTTP Error 401: This error usually occurs when the user accessing the Tomcat Manager application does not have the necessary ...
What to do if I create a new Site24x7 account by mistake even though my organization has an existing account?
When your organization already holds an existing account in Site24x7 and you create a new one by mistake, you can follow these steps: Terminate your Site24x7 account. Terminate your newly created organization. Request your admin to add you as a user ...
What are the common OAuth errors and how to solve them?
While configuring OAuth, here are a few errors that you might face. They are: Invalid Redirect URI - Error_invalid_redirect_uri Invalid Code - invalid_code OAuth Scope associated to the OAuth Access Token is disallowed. - error_code: 1120 Invalid ...
Real User Monitoring (RUM) Licensing
RUM licensing is based on Pageviews. Site24x7 includes RUM in all the plans available. The number of Pageviews and Sites provided differs based on the plan. Your RUM license limit is reset at the start of every month. Please check the below list for ...