Assign a new email address to receive Site24x7 billing invoices

Assign a different email address, that is not part of the monitoring account, to receive billing invoices from Site24x7

Billing invoices can be sent to an email address (for example, accounts or finance teams) without adding them as a contact to your Site24x7 monitoring account. 

To change or add a new contact for receiving the billing invoice, please send an email to support@site24x7.com. The contact will be updated from our end.
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