What should I do if an Azure resource is not added?

      1. Check if you have a sufficient license: If an Azure resource is not discovered or added in Site24x7, please check if you have a sufficient license. If not, upgrade your license by contacting sales@site24x7.com.

      2. Check if the Subscription or Resource Group is selected: Navigate to the Service View page of the Azure monitor for which the resource is not discovered. Click the hamburger icon > Edit. On the Edit Azure monitor page, check if the corresponding Subscription or Resource Group is selected.

      3. Check if the Service or Resource Type is selected: Navigate to the Service View page of the Azure monitor for which the resource is not discovered. Click the hamburger icon > Edit. On the Edit Azure monitor page, check if the corresponding Service or Resource Type is selected.

      4. Check if proper tags are selected: Navigate to the Service View page of the Azure monitor for which the resource is not discovered. Click the hamburger icon > Edit. On the Edit Azure monitor page, under the Azure Resource Filter section, ensure that the Include or Exclude tags are provided. If Exclude is selected, all the resources with the specified tags will be excluded from resource discovery. If Include is selected, only the resources with the specified tags will be discovered. If no tag is provided, then all the resources will be added for monitoring by default.  

      5. Check if Auto-discover New Resources is enabled: Navigate to the Service View page of the Azure monitor for which the resource is not discovered. Click the hamburger icon > Edit. On the Edit Azure monitor page, under the Azure Resoure Filter section, ensure that Auto-discover New Resources is enabled. If it is disabled, new resources will not be added during auto-discovery and you have to trigger manual discovery by clicking the Discover Now option from the hamburger icon .

      6. Check if the resource is on the Deleted Resources list: Navigate to the Azure monitor and go to Management Actions > Deleted Resources to check if the resource is listed under it.

To re-add:

            To re-add those resources, select the deleted resource you wish to add for monitoring and click Re-Add.

      7. Check if your custom app has access to the resource: Navigate to the Azure Portal, go to the Resource page, and select Access Control (IAM) from the left pane. Click Role Assignments and check if your custom application is listed there.

If it's not listed, click Add > Add role assignment. On the Add Role Assignment page, select the Role as Contributor/Reader; select User, Group, or Service Principle under the Assign Access to tab; and then select the Custom Application. Click Save.         

Related Links:

How to add an Azure monitor

List of Azure Services monitored by Site24x

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