APM Insight monitor not getting added to my account
The most probable reason will be a wrong license key used while adding the agent. Check if you have added the agent in the application with the correct license key.
If you have used the correct license key and still the monitor is not getting added, do the following checks.
- Check if you have restarted/started the Application Server where you have deployed the agent
- Specify your proxy server configuration if there is a proxy server between APM Insight agent and Site24x7 server
- To check if there is a proxy, open a browser in the APM Insight agent machine and try to connect to https://site24x7.com/. It should display the login page of Site24x7. Check whether any proxy server is configured in the browser and specify those values in apminsight.conf