APM Insight monitor not getting added to my account

The most probable reason will be a wrong license key used while adding the agent. Check if you have added the agent in the application with the correct license key.

If you have used the correct license key and still the monitor is not getting added, do the following checks.

1. Check if you have restarted/started the Application Server where you have deployed the agent
2. Specify your proxy server configuration if there is a proxy server between APM Insight agent and Site24x7 server
   
3. To check if there is a proxy, open a browser in the APM Insight agent machine and  try to connect to https://site24x7.com/. It should display the login page of Site24x7. Check whether any proxy server is configured in the browser and specify those values in apminsight.conf

Customers also searched this KB for the below problem statements:

1. The DotNet Core application is not coming up on the Site24x7 portal.
2. The agent is not able to connect to the Site24x7 service.
3. We installed the APM .Net agent in our application server yesterday; however, we are still not receiving the URL (uat.myndsaas.com) in the console.
4. The user has installed the Dotnet Core agent in the application; however, the monitor is not getting added to Site24x7.
5. Why is my APM installed (PHP) not visible on my dashboard?
6. I installed the agent on our Linux EC2 instance; however, I don't see anything reporting to the Site24x7 portal.
7. I configured the APM agent on a Windows server, but it is not visible in the console.
8. I installed Node.js monitoring as needed, but I don't know how to see it in the dashboard.

Top Phrases/Keywords used: Site24x7 URL running on server, active transactions, hostname, no data, restart the APM insight agent service, Java, PHP, NodeJS, RubyonRails,.net, .netcore, perform some transactions, apminsight.info, services.msc, advanced monitoring license limit, diagnostic zip file, APM Insight health monitor tool, advanced license count, .Net framework, monitor is not getting added.

• Related Articles

• Difference between a website monitor and a SOAP Web Service monitor

  Website monitor will support monitoring of any web application via POST, GET and HEAD methods of configuration. Learn more on the performance metrics provided for a website monitor. SOAP Web Service monitors , on the other hand, lets you to ...

• Monitor and validate DNS IP changes using regex

  DNS administrators often monitor their DNS servers to detect changes in domain resolution and ensure IP mappings remain secure and accurate. Problem When your organization adds or modifies an IP address for your domain name, it’s critical to: Be ...

• How do I monitor an Oracle database hosted in a Docker container in the same machine?

  To monitor your Oracle Database hosted in a Docker container, follow these steps: Log in to Site24x7 and install the Site24x7 Linux monitoring agent. Execute the following command in your terminal and enter your Oracle Database instance's username ...

• No data for service and process in Windows server monitor

  If you see "No Data" for process and service metrics (such as CPU or memory usage of monitored services) in the Site24x7 Windows server monitor user interface, follow the troubleshooting steps below. Run PowerShell Commands Open PowerShell as ...

• Monitor websites that require a HTTP POST to determine availability

  You can monitor websites that require HTTP POST to determine availability. You can configure HTTP request methods to be passed (POST/GET/HEAD/POST XML) under the HTTP Configuration while adding a monitor itself. Log in to the Site24x7 client and ...