Email templates to customize alert emails

Create an email template

Email templates help you to customize the content of an alert mail.

The alert emails that you receive contains information on monitors that go to the Down or Trouble state. Creating an email template helps you to define the actions that are to be followed after a Down or a Trouble alert.

Use case:
Consider the scenario where a monitor goes to the Trouble state. In such a case, you would want your team to pause for a few minutes and if the issue persists, restart the service.

Having your own email template becomes useful in such cases. These details can be mentioned in the content section of the template. This way, the corresponding teams in the organization can be effectively communicated with the exact details of the issue and the instructions to deal with it. 




    • Related Articles

    • Validating sender email using DKIM authentication

      What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...
    • APM Insight integration for Next.js in Kubernetes

      To integrate the Site24x7 APM Insight Next.js agent into your Kubernetes application using initContainers with the prebuilt agent image, follow the steps below: Prerequisites A Next.js application container image The Site24x7 APM Insight license key ...
    • Why do I observe a spike in my website response time?

      Response time is a combination of DNS time, connection time, SSL Handshake time (for HTTPS) and download time. Spikes in response time could be due to increase in DNS time or connection time or download time. Some factors to consider: In case of ...
    • Roles supporting tunnel management and path data in VMware VeloCloud SD-WAN

      Introduction In VMware VeloCloud SD-WAN, the ability to create or modify tunnels and view path (tunnel) data depends on the user role. This ensures that configuration changes and diagnostic insights are restricted to authorized users. The table below ...
    • Exclude Site24x7 monitoring traffic from Google Analytics

      You can exclude traffic from the Site24x7 Web Transaction (Browser) monitor and Webpage Speed (Browser) traffic from Google Analytics in two ways. To exclude traffic for the Web Defacement monitor, you can follow the first method. 1. Creating a ...