We have noticed that the availability reports for web tests (transactions) polled from multiple geographical polling locations dont follow the settings in the Thresholds profile.
e.g.
Threshold profile is set to report as down when 3 locations report as down.
Observed behavior
Availability reports show that the service was down on one poller (not three)
This reports as an outage
e.g.
Madrid - UP
Paris - UP
Manchester - Down
Berlin - UP
In this instance Availability Report will report an Outage.
The threshold profile should only trigger when
Madrid - Down
Paris - Down
Manchester - Down
Berlin - UP
Availability calculations do not follow the same rules.
Also it appears that Text verification only occurs on Primary Polling server. All other pollers only perform a basic website test e.g. 404 Error
This means that the availability figures may be severely impacted by an unreliable poller
Request
Would it be possible to have the following options
1) Availability calculation (selectable) based on Threshold profiles e.g. only record outage when X number of pollers report outage (start time based on the first reported outage)
2) Text Verification test to be performed on all pollers (not just the primary)