Customer Self-Service Portal

Setting up an alert for monitoring groups

Hello Team,

We have a new requirement for the Site24x7 dashboard. We need to set up an alert for "Monitor Groups." The alert should be triggered when a specified percentage of monitors within the group go down or reach a critical/trouble state.

For example, if 5 or more out of 10 monitors in a group are down, and the alert threshold is set at 50%, the alert should be triggered.

After checking with the Site24x7 support team, it seems that this feature is not currently available. I recommend that we propose this feature to the Site24x7 development team, as it would be very useful for monitoring groups and services that are grouped together in a monitor group.