Customer Self-Service Portal

[Service Update] Planned Maintenance – Australia Data Center | Site24x7

Dear customers,
As part of the regular maintenance at our Australia data center, we'll be switching operations from our primary data center in Sydney to our secondary (disaster recovery) data center in Melbourne on Nov. 2, 2025 from 9:30pm–12am AEDT (10:30am–1pm UTC/GMT). We'll switch back to our primary data center in Sydney on Nov. 9, 2025 from 9:30pm–12am AEDT (10:30am–1pm UTC/GMT).

We do not expect any major interruption, and you should be able to continue using all Site24x7 services during this maintenance period. Once maintenance is complete, we will post an update here. In case you experience any issues, please feel free to email us at support@site24x7.net.au.

To ensure uninterrupted monitoring, please add the following IP ranges to your firewall policy allowlist:
  1. 103.91.166.0/24 (103.91.166.1 to 103.91.166.254)
  2. 165.173.191.0/24 (165.173.191.1 to 165.173.191.254)
Our portal will be accessible, and we do not anticipate any major disruptions in using Site24x7's AU service during this period. Please check the service status here.

We thank you for your continued support.

Happy monitoring!

Best regards,
The Site24x7 team