Customer Self-Service Portal

More sophisticated roles/permission concept

We have multiple use-cases with the requirement of a more customizable role/permission-configuration:

1) We provide trainings for new employees that include site24x7. The trainees should be able to create their own monitors/ alerts but they should not be able to delete monitors/ alerts for our production systems.

A second site24x7-account would be an option but this won't work either, because a user/ email can only belong to one account.

2) We have several application-owners that create their own alerts-monitors (DevOps) but should not be able to delete/ manipulate monitors/ alerts for other applications/ systems.

 

A solution would be to make it possible to restrict the admin-role in the same way it is possible for the operator role.