Customer Self-Service Portal

Monitor Group Specific Event Reports

Hi Support,

As a process monitors can be grouped aligned to the Business Service or Product. With the configuration of Threshold configuration we can setup the notification for Trouble / Critical violations but that will not be the same as there will be lag of 3 minutes or 5 minutes etc. as per configuration. This will not provide us to review the Total Violations in the specific period could be Daily/Weekly/Monthly associated with Monitor Groups/Business Services. This will only send notification once the violation has happened. 

Requirement is to analyse the Total Events against any monitor within Monitor Group. Trouble & Critical Escalation report for the Monitor Group.

I hope this will be helpful for the community and is one of the key aspect of Monitoring & Event Management Process.

Thanks,

Munish