Customer Self-Service Portal

Limit monitoring/alert by time of day

We currently monitor one website service.

Due to website function, service has an important reduction in performance every night, for communication factors. That is a controlled circumstance, and means no issues in the offered service (website is intended for daily, country labour time usage, and have no night accesses).

It means that actually we receive down service alerts almost every night. Alerts we do not need. But we do not want to increase threshold or timeout times because during day service we want it to be full checked.

The only place I have been able to find some sort of by time of day limitation seems to be related to SMS/Phone alerts for each user. But it does not affect email.

Thus, can we set up some way for the service to stop sending email alerts or monitoring during some time daily?