Customer Self-Service Portal

Launching our new data centers in Canada

Dear ManageEngine Site24x7 users,
We're excited to announce the much-anticipated launch of our Canada data centers. The Canada data centers will be live starting March 1, 2024.

The domain will be accessible from site24x7.ca

How can it benefit?
With this launch, Site24x7 will:
  • Deliver redundancy and BCP with a primary data center in Toronto and a secondary (disaster recovery) data center in Montreal
  • Prioritize regional data storage 
  • Provide all the features from the existing domains in the .ca domain 
  • Ensure faster connectivity with minimal latency
What should I do?

Take a moment to adjust your settings to allow these domains: 
  • plus.site24x7.ca 
  • plusinsight.site24x7.ca 
  • pluspoller.site24x7.ca
  • plusnetwork.site24x7.ca
  • logu.site24x7.ca
You can also allow the following IPs in your firewall policy for uninterrupted access:
199.67.84.0/24
199.67.86.0/24

Migrating to the Canada data center
Canadian users with Site24x7 deployed in other data canters can migrate to the Canadian data centers by simply indicating your interest in an email sent to support@site24x7.com.

If you have any other questions, feel free to comment on this thread.

Best,
The Site24x7 team