Customer Self-Service Portal

Improving Whitelisting

Would be nice if there could be a way to break the list of IP that customers need to whitelist into groups.. So instead of just a huge list like we currently have with site24x7.enduserexperience.com there could be something like:

  • uk.site24x7.enduserexperience.com
  • au.site24x7.enduserexperience.com
  • us-east.site24x7.enduserexperience.com
  • us-west.site24x7.enduserexperience.com
  • us-south.site24x7.enduserexperience.com
  • us-mid.site24x7.enduserexperience.com

Or you can get granular with the US since there are so many groups there, you could break that down by state, for example:

  • atlanta-us.site24x7.enduserexperience.com
  • california-us.site24x7.enduserexperience.com
  • seatle-us.site24x7.enduserexperience.com
  • losangeles-us.site24x7.enduserexperience.com

We currently block connections from certain regions and just doing all IPs goes against our best practices. Doing the grouping like above would allow customers to whitelist only the groups they care about and not have to worry about manually updating IPs that match their locations every time that list of IPs change.