We are excited to share that ManageEngine has been recognized in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM). We believe this recognition reflects our ability to execute on customer needs while staying in step with the evolving demands of the market.

20+ years of continuous evolution

When we launched ManageEngine more than two decades ago, our mission was simple: to help businesses keep their websites highly available with reliable website monitoring. Over the years, we have, transformed into a full-stack digital experience monitoring and observability platform by listening closely to our customers and the market. Today, ManageEngine empowers IT teams to monitor every layer of their digital ecosystem, from infrastructure and applications to the end-user experience.

Our approach to digital experience monitoring

We believe our recognition is a result of the breadth and depth of our DEM capabilities, which are designed to provide organizations with clear visibility into the digital experiences of their users. We also believe that our recent launch of session replay in real user monitoring, with the ability to capture granular events such as rage clicks, has further strengthened our position by enabling teams to move beyond traditional monitoring into richer user-experience troubleshooting.

• Website monitoring – Continuous checks across 130+ locations to ensure websites remain highly available and performant.
• Synthetic monitoring – Simulate user journeys and proactively detect issues before end users are impacted.
• SaaS synthetics – Monitor SaaS applications to safeguard the reliability of business-critical services.
• API monitoring – Track APIs for uptime, performance, and correctness, which is essential in today’s interconnected application landscape.
• Website security monitoring – Prevent defacement, monitor SSL/TLS expiries, and stay off block-lists to protect digital assets.
• Real user monitoring (RUM) – Capture how real users experience your applications across geographies and devices, enriched with session replay to provide visual context for faster troubleshooting and issue resolution.
• Application performance monitoring (APM) – Gain code-level insights into application transactions with OpenTelemetry based instrumentation to optimize responsiveness and improve user satisfaction.

Together, these capabilities enable IT teams to shift from reactive incident response to proactive management of digital experiences.

What do we believe sets us apart?

ManageEngine delivers more than monitoring alone, thanks to key differentiators such as:

• Modular, usage-based licensing – Pay only for the features and monitoring volumes needed, with the flexibility to scale.
• AI-driven insights – Our conversational AI assistant, Zia, helps correlate datasets, deliver role-specific insights, and reduce MTTR through automation.
• Deployment bench-marking – Automatically compare application performance before and after deployments, helping teams spot anomalies in real time and resolve release-related issues faster.

Our commitment to customers

We believe being recognized in the Gartner Magic Quadrant for DEM for the second consecutive year validates our focus on investing in R&D and delivering features that matter most to customers. More importantly, we believe it underscores our continued commitment to empowering organizations to deliver seamless digital experiences.

Try ManageEngine today

Access the full research document to gain deeper insights and discover how our solutions can help you elevate user experience and optimize performance.

Gartner®, 2025 Magic Quadrant™ for Digital Experience Monitoring, Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, Pankaj Prasad, 27 , October, 2025

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