Customer Self-Service Portal

Custom Powershell plugin will not register : connection could not be established

Hi all

I've recently tried to create my first customer plugin using a Powershell script. However, I just cannot get the plugin to register.

The PluginRegisterLog.log file shows the plugin being picked up and displays the JSON output from the script OK. The next statement in the log file is :

"04/11/2016 09:49:52  Script output for SyncVehicleData is {"message":"Connection could not be established","availability":"0","data":{}}"

A colleague has created 2 very similar plugins which have registered OK and work within Site24x7 without issue. My plugin is almost a carbon copy of the others - just different data returned.

I logged a support ticket last week (##258260##) but the only response I've had so far is "I have forwarded yo request to my developmenet team, will get back to you with an update shortly" on 25/10.

The JSON output is

04/11/2016 09:49:52   Script Output  {"version" : "1" , "data" : {"CheckDescription":Intranet to Web - Vehicles,"BacklogInMinutes":0,"TotalBacklogItems":0}, "heartbeat" : "True", "displayname" :
"Sync Check (Vehicle Data)"}

Does any one have any idea what the error message means : "Connection could not be established". Connection to what? I'd be grateful for any tips.

Thanks

Sonja