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How Australian local governments can use cloud-native observability



Australian city councils are the command centers of every city, ensuring essential services are delivered with reliability and speed while being available for citizens' queries and requests. Though the IT infrastructure of Australian city councils has predominantly been on-premises, the last decade has seen a substantial digital shift with increasing cloud adoption.

With legacy monitoring, the shortcoming has been the inability to extend visibility into cloud-native applications, resulting in fragmented data, blind spots in system visibility, and a lack of scalability. Traditional monitoring tools simply have not kept up with modern demands for service reliability, perennial availability, and robust security.

Public cloud adoption has brought phenomenal advantages for IT teams, with its instant scalability, ramped-up security, and, if managed carefully, achievable cost optimization. While cloud deployments are gaining a larger share in the overall IT landscape, IT teams must ensure they have a good platform available for cloud-native observability.

What is cloud-native observability?

Cloud-native observability is the IT practice of deriving insights about the uptime, performance, and security of cloud-native applications and other infrastructural components by collecting metrics, traces, and logs from within the public cloud ecosystem. Cloud-native observability tools such as ManageEngine Site24x7 are built specifically for the cloud to ensure top IT efficiency, empowering teams at every level to access real-time information about their IT's functioning.

Cloud-native observability has several advantages:
  • Performance optimization through spotting and fixing issues on a constant basis.
  • Faster troubleshooting to identify the root cause of issues quickly, remediate quickly, meet SLAs, and pass the ultimate test: a satisfied citizen.
  • Intelligent resource allocation with all-around observability insights about resource consumption. With cloud-native observability, make informed decisions to allot resources where they matter and substantially ramp up performance while keeping costs under control.
  • Improved development practices use observability data to study application behavior to find and remediate slow components, eliminate redundant processes, and optimize code to streamline development practices.

Site24x7: A natural cloud-native observability partner for Australian city councils

Australian city councils can benefit from embracing an industry-leading, comprehensive cloud-native observability tool such as Site24x7. With improved visibility, proactive problem-solving, and optimized resource allocation, Site24x7 equips IT teams to ensure more efficient web services for Australian citizens.

Site24x7 enables multi-cloud monitoring, Kubernetes monitoring, and monitoring of your websites, virtual machines, and cloud-native applications. Site24x7 captures metrics, traces, and logs from the various connected components and delivers insights in a centralized dashboard to enable a unified monitoring experience. With AIOps, IT teams can get more done with less and ensure a reliable city IT system.



Gain a single-pane-of-glass view into the functioning of your IT, including application performance monitoring, server monitoring, and cloud monitoring, to get real-time insights, detect anomalies, and continuously optimize the performance of your operations with Site24x7. Try Site24x7 today!