Hello all,

I am facing some weird issue in site24x7, just starting in this tool, so I can be missing something.

All my network devices are configured for 5 minutes poll interval, but as you can see on the attached screenshot, it polls every 5 minutes then sundenly poll in 1 minute interval and when it happens, the connection is unreachable. And it happens like 4 corrects polls then 1 wrong poll.

Taking a look into all my log alerts, the devices are unreachable only when it 1 minute wrong polls happens.

So, anyone can help me to solve this issue or guide me in any configuration mistake that I can did? My onpremises poller is ok and no drops or something like that in my firewall.

Thanks in advance.