Customer Self-Service Portal

Block Pop Up in Web Transaction Monitor

Hi.

A customer is using Site24x7 for monitoring his websites. They are having some issues because they, as a retail company, often shows pop ups to their customer in the webpage offering different products. The issue here is when they add a new campaign, the monitor is marked as critical because a new element is being showed in the webpage so they have to re-record again, then, when they delete the campaing, the monitor is marked again in critical becuase the element is not found.

 

It could be great if you can add a pop up blocker in the web transaction monitor's option so they didn't have to be recording again and again the monitors and having thos false-positives informing that the transaction is down when it's not