Customer Self-Service Portal

AppLogs log collection is not happening properly in 2 servers

Hello,

We receive email alerts about every two hours. It is specified in these alerts that the logs "/var/log/syslog*" and "/var/log/auth*log*" cannot be retrieved. The logs are present and have normal rights. These alerts appeared after a major server upgrade. What is the best way to solve this problem?

Thank you in advance.

 

Mickaƫl