Customer Self-Service Portal

Answering your Site24�7 pricing/upgrade questions

Author: ArunHere are a few pricing/upgrade related queries that came to us in the past few days. I am sharing these questions and their answers here for the benefit of our readers. I want to monitor 5 websites every 5 minutes. How much do I have to pay monthly?

Our pricing system charges you based on the number of urls you monitor and their monitoring intervals. A single url monitored with a 5-minute monitoring interval will costs you 4 USD per month. So, monitoring five webpages/urls at 5 minute intervals will cost you 20 USD per month. For more pricing-related info, check out our pricing section. You seem to support only credit card payment in your site. Can you provide invoice?

We support both credit card payment and payment through invoicing method. All you need to do is send an email to support@site24x7.com and our support folks will help you out. Update: Here is a query on Web Application Monitor pricing

I have a shopping cart Web application on my website. There are 5 steps from login to checkout in the application. If I use your Web Application monitor and monitor my shopping cart every 30 minutes, how much will it cost?

For web application monitors, the pricing is based on two factors:

  1. Monitoring interval.
  2. Number of steps/urls present in the sequence of the web application monitor.

The web application monitor pricing charges you based on each step in the url sequence. So, in this case, monitoring one step in the sequence at 30 minute intervals will cost you USD 2 per month. Since there are 5 steps from login to checkout, this web application monitor will cost you USD 10 per month. Do you have any other queries on our pricing system? Reply through your comments here or contact our support team.