In some of our earlier blog posts, we'd answered some common questions pertaining to various sections of Site24x7 such as the Reports tab, Alerts etc. Today we will discuss questions related to the usage of Site24x7 login names. Of course, these questions are the most frequently asked ones. If you have anything specific, you know whom to ask!!

I signed up using an email address but that domain will last for 1 month only. How can I change my login email address to something else?

Changing the login email address cannot be done from the UI. It has to be done by us on the backend side. Please contact our support team with your current login email address and the new one. They will change it manually and update you. I forgot my password. How can I reset it?

You can reset the password using the 'Forgot Password' link in the website. Just click this link and it will open up a new window. Enter your site24x7 login email id and your new password will be emailed to you. Where can I change my password?

You can change the password under Account->Change Password tab inside your account. Login to your Site24x7 account, navigate to 'Account->Change Password' tab, enter your old and new passwords and click 'Update'.