Customer Self-Service Portal

Add default action to Notification Profile

We are using Opsgenie to handle all our alerts. There is no native integration, so we use actions based on webhooks. We run a Lambda every hour to set the correct action to each monitor.

The problem here is that there is always a period of maximum one hour, where no action is attached to a newly created monitor, so no alerts will be sent during that period.

A simple solution would be to allow a default action to be configured in the DEFAULT Notification Profile. That way an action is always attached and we will always be notified.