Roadmap Update Q3/Q4 2017
We have some powerful features lined up for the product for the coming quarter. Many of these are in advanced stages of development. Server Monitoring Product: IT Automation: This is the favorite one for our server monitoring developers. They have been on it for more than a few months. The Admin > Actions is getting a makeover, and we will be releasing what we call as our step towards helping automate your routine production tasks when there is a performance or uptime problem. Administrators like
Monitor Changes with no warning
Why did your listing of basic monitors and advanced monitors change without warning or notice to your customers? Among those affected, were SQL server, IIS, and Exchange. They were blinding moved to the advanced monitor type and has caused our organization huge issues with monitoring, breaking alot of them, suspending them and now when your monitor decides it doesn't want to report data back, if we try to reinstall the agent per your troubleshooting suggestions, we can't because he don't have the
Need to add comment for all maintenances on availability reports
Can you also check the feasibility of adding comment for all maintenances on availability reports. In our organization we have a practice of adding ticket number in comments field and can definitely reduce our efforts in reporting if this feature is enabled.
Introducing Site24x7's AWS Inventory Dashboard: Keep track of your AWS resources with ease!
We recently added a slew of new features and enhancements for our Amazon Web Services (AWS) monitoring users. Our development team put in a lot of hard work to make Site24x7 run even better. Now, you can enjoy improved monitoring coverage for EC2 instances, two new dashboards, and support for AWS service-level actions. To help you take advantage of these new features and enhancements, we wanted to publish a blog series that details each feature, explains why we added it and establishes best practices
Server and Printer monitoring
Hello, I was surprised to find that our server monitoring product didn't offer a built-in printer and print job monitor. This is a huge burden for large companies with print servers. I asked support for assistance with this, but the best they could do was offer up my request to the dev team for consideration and point to the community page. I know someone out there has crossed this bridge before me so I'm hoping to get pointed in the right direction. Here's what I need: Printer1, Printer2, & Printer
Thanks for a successful VMworld 2017.
It's been little over three days since VMworld concluded, and we're yet to get over the excitement. What an incredible event we've had this year. We're sure you had made great connections and had learned things that you can use in your business immediately. We'd like to take this opportunity to thank each and everyone who had stopped by at our kiosk. A special shout-out goes to all our wonderful customers who had visited and interacted with us; surely your presence makes our participation all the
Feature Request: Custom Scheduled notification changes in App
I'd like to be able to set up a custom schedule of when my Site24x7 android application makes noise. I'm oncall once every 4 weeks. I don't mind being alerted on other weeks but only during the waking hours. During my on call week, I need it to play the alert sound even in the night time, however. I'd also like a "snooze" button to temporarily disable the audible alerts for a set period of time. Without disabling them until I remember to re-enable them. I originally asked support for them to document
Need to add comment for all maintenances on availability reports
Can you also check the feasibility of adding comment for all maintenances on availability reports. In our organization we have a practice of adding ticket number in comments field and can definitely reduce our efforts in reporting if this feature is enabled.
MSP. You are not authorized to perform this operation.
Hello, I'ma try to test the extract the information from API but I recive the next error every time: "You are not authorized to perform this operation." I use the msp_zaaid value but don't work fine. Could you show me the correct syntax to use the msp_zaaid. Ej: https://www.site24x7.com/api/monitors?authtoken<auth_token>&msp_zaaid=<zaaid> Thanks,
Maintenance Window function is broken, or the Alerting Period function is broken.
I was asked to move this to a "Feature Request", so here goes... I am having problems with Maintenance Windows. Our I.T. department has the "potential" to work on servers between midnight and 4AM. To prevent an avalanche of emails to the Programmers and Designers, I setup a daily maintenence window for this time frame. Immediately afterwards we began noticing that it was affecting our up-time SLAs even if the server or service never went down. In fact, during a maintenance window, all monitoring
Troubles with Maintenance Windows
I am having problems with Maintenance Windows. Our I.T. department has the "potential" to work on servers between midnight and 4AM. To prevent an avalanche of emails to the Programmers and Designers, I setup a daily maintenence window for this time frame. Immediately afterwards we began noticing that it was affecting our up-time SLAs even if the server or service never went down. In fact, during a maintenance window, all monitoring of the server or service stops! After a support chat, I was told
Monitor during scheduled maintenance, but don't alert
We have some monitors that look at a third-party service that is often offline at night time. We'd like to be able to have the checks against these monitors continue to run during the night time, but not to receive any alerts. This way we would have a history that we can use if we ever need to show information about their services. We're using the 'scheduled maintenance' feature to disable the monitors during night time, but this is not really what we want, since we want to continue to poll - just
Send "Up due to maintenance" notification when maintenance is scheduled
I'd like for the system to send an alert when there is a downed monitor and it is put into maintenance. The alert should include the word "UP" as a standard up alert would give but also notate due to maintenance. This will allow for autoresolve of incidents created by down alerts that occur due to missed maintenance scheduling.
Domain Expiry monitor for other TLD's
I chatted with someone and was told to make this feature request so I could be notified when it was released. I am trying to add .ca, .co, and .us domains to the expiry monitor and currently they fail.
[Feature Enhancement]: Enable smart maintenance by performing persistent monitoring during a scheduled maintenance.
Majority of Site24x7's customers rely on the critical monitor insights provided by us to offer seamless business services to end-customers. It helps them optimize their resources for a better end-user experience. However, to offer a continued service, you might want to perform routine maintenance and upgrade all your resources. An ongoing maintenance will not only extend the resource life but also prevent unplanned shutdowns. Our Scheduled Maintenance feature lets you define routine maintenance windows
Role Monitoring Microsoft Failover Cluster
The Microsoft Failover Cluster Advanced Monitor should report the status of the roles of the cluster and alert if the role moves to another node. We utilize Failover Clustering for our SQL instances and to monitor SQL instances at the moment we have to install the monitor for the instance on both the active and passive nodes. If the instance isn't live on a node, Site 24x7 reports that the monitor is down, when it is live, just on another node. So currently we have duplicates of all our instances
Using Configuration Templates correctly
Hello Community, I'm currently testing Site24x7 and I can't make Configuration Template work as I need it to. My goal is to have different templates for my servers - for instance, having a template that will monitor Spooler Service, another one that will monitor "plug and play" service (those are given as example for the sake of this support case). What I do: - I go to "admin/server monitor/configuration template" and click "add configuration template" - I configure the template: - I don't associate
Meet us at VMworld 2017
Site24x7 is exhibiting at Kiosk no. 700 C at VMworld 2017. Join us as we take part in VMware's premier thought leadership and education destination for cloud infrastructure and digital workspace technology professionals. At VMworld, you'll join industry's top thought leaders, subject matter experts, and IT professionals and learn the latest in cloud infrastructure and business mobility technology. With Site24x7 being a sponsor at the event, you'll have a great opportunity to meet and interact with
Web Page Analyzer - Sharing the response time summary
Hello, I'd like to include the detailed waterfall graph in the Response Time Summary section of the Web Page Analyzer report in a status page. Is this possible? If not, how would you suggest allowing a business user access to this data? Thanks, Ken
opting the timezone settings for indivisual user
Currently timezone settings in Site24x7 can be set at the account level only and not at an individual user level. Any Admin user settings are getting reflected/changed on all the users accounts. It is causing inconvenience to different time zone users. This should be a basic need of any monitoring tool.
Is it possible to add Waterfall Chart to the saved and running script in Site24x7
Is it possible to integrate or add Waterfall Chart feature to the saved and running script in Site24x7 ? If yes, how much time is required to get this done ?
response time
Hi, In response time graph time is in ms. But we want that in seconds, Is there any option for that
Uptime on the Status Page (make something configurable)
Hello everyone, Nowadays on the status page we can show only the last seven days of status and all the calculate of uptime is based on this period. I would suggest to have something configurable, so we could present the currently month or any time period we would like to consider. Thanks a lot, Ruy
Alert Notification via email
Good morning, We've a problem with alert settings. We've configure (see the attachment), but it not work very well. Example: we've configure that NOT send email in the week-end and instead we receive. The support response: Our apologies that the 'Alerting Period' and 'Don't Alert Me' settings in the contact page applies only to the Phone(voice) and SMS alerts. The email alerts are not controlled by these settings. Hence, it is expected that the emails were triggered over the weekends. I understand
WARNING state
Right now a monitor is either in error (TROUBLE or DOWN) or not. There is no in between. It's very hard to limit the amount of nightly alerts like this. For each breach, we get an alert, even for things that could wait until the morning. For example. If a disk space threshold is reached, we get an alert, regardless of the time of day. We could create policies in Opsgenie to delay these alerts, but what if the file system is really filling up then to 100%? We wouldn't know until it causes actual downtime.
We invite you to our NYC User Conference this September 12th and 13th.
Greetings from Site24x7. Join our NYC User Conference this September 12th and 13th. This two-day event focuses on sessions to help you get the most out of your ManageEngine/Site24x7 account. These two days will be packed with activities giving you a deep dive into our various products and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more.
Need to display data feed from custom plugins in table form
Hello Currently displaying data, fetched by custom plugins, in tabular format is not supported by the engine. Can you add it to your Product Road Map? Thanks
Event Log email reporting
Please develop event log email reporting with event entry filters and description of event.
Introducing Site24x7's AWS infrastructure dashboard: Visualize the health and performance of your AWS infrastructure components instantly.
When you're running a complex production application within AWS, odds are there's going to be a lot of moving parts involved. Your application depends on the health and performance of many different components, including load balancers, compute instances, databases, and other application dependency services like S3 buckets and SNS. Although it helps to collect metric data, configure thresholds for key performance indicators, and get notified via multiple channels, wouldn't it be better if you had
Two notifications levels.
In Threshold and availability can't stablish two checks, warning for 80% RAM memory usage and critical for 90% RAM memory usage.
Timepicker Stickyness
Is it possible, in a future update, when the timepicker is selected it stays on that selection. It reverts back to 24 hours every time. This happens when refreshing a page, or when going back to a page. For example: I set the timepicker to last month, I see an entry that had a problem, select that entry / url, and the timepicker jumps back to 24 hours. This reverting back is quite annoying, especially when inspecting Monitor Groups (with 20+ checks). Regards
User monitor groups for Third Party Integrations
Right now third party integrations are limited to individual monitors only. When we start adding more and more monitors and placing them into monitor groups for organization/function, we need the integrations to tie to the monitor groups instead of the individual monitors.
Dashboard View, Clone NOC View
we would like to have the option of creating a new dashboard based on the NOC view setup, we find it ideal for at a glance, but have departments that don't care about servers or services, just websites that are up (our customers) would be beneficial to be able to select by group as well for this type of view.
Custom graphs
Any plans to allow Custom Graphs? I want to be able to pull data from third-party apis and create my own custom graphs that I can send add part of my status pages.
Advanced Web Script - Example with type_keys() and KEY_DOWN
Is there any resource to more complex interactions than the captured with Real Browser Recorder. I have some keyboard autocomplete events that I need to script in monitor. I need something like: type_keys_by_id("username","KEY_DOWN","disp_username,"#SEP#id=username#SEP#name=username#SEP#css=# topmenu>li>input[1]#SEP#xpath=//ul[@id='topmenus']/li/input[1]#XPATH#//input[1]#XPATH #//tr[2]/td/ul/li/input[1]#XPATH##SEP#") and besides KEYDOWN, other keys like ENTER. thank you
What's new in AWS infrastructure monitoring - Thresholds and alerting support for Amazon EBS volumes.
Hello, folks! We're excited to announce another little AWS monitoring enhancement - threshold and alerting support for Amazon EBS volumes. With this new addition, you can now monitor performance metrics like bandwidth, throughput, latency and queue length for all supported volume types to detect storage issues and fine tune EBS usage. Before, the data points collected from the Cloudwatch API for your EBS volumes were only visualized as time series graphs. Now with support for alerts, you can configure
Monitor the operational status of your EC2 instances with Site24x7 alerts.
Two months back, we introduced our unified Amazon EC2 monitoring capabilities which empower modern IT and cloud-first teams by providing improved visibility into the workloads of EC2 instances. How you ask? Well, by integrating the instance metadata from
Changing the primary node hides historical data
I changed the primary node of one of our real browser monitors and now none of the metric prior to the change are displayed. Changing the primary node cannot be an uncommon practice and should not cause historical data to be hidden. This is one more nail in the coffin, we are going to a different solution!
Happy SysAdmin Day from Site24x7!
All sysadmins, gather up! July 28th is your day, otherwise known as System Administrator Appreciation Day. It's your day to sit back and relax, the day of the year that compensates for all the working weekends, missed parties, rescheduled vacations, and all the toil of making sure IT is up and running for all of us mere mortals. A huge shout out to all sysadmins from all of us here at Site24x7. We appreciate the fact that our IT is in good (read: great) hands. We at Site24x7 know how important this
Choose differents Blocking Domains according to the monitors
Hello, I suggest that we can define different blocking domains on each monitor. Regards, Stphane
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