Can you ad hoc test a monitor?
For example a hard drive is alerting for space. i go in an clean some stuff out. Do I have to wait for the next poll interval or can I force the poll at will to see if its fixed?
View your Kubernetes metrics your way
There is a fine line between viewing every metric and getting overwhelmed by the abundance of them. For a while, Site24x7 strived to provide you with every possible Kubernetes metric and give you the freedom to choose the way you wanted to display them.
export of the alerts
we need to make an export of the alerts that have occurred during the last month, but we can only find the option to make a day-by-day export. Is there any option to make an export between dates?
Monitor Network Devices Using REST API
Currently, Site24x7 on-premise poller supports SNMP protocol to monitor the Network devices like Switches, Storage, Firewalls. As technology is advancing day by day and network devices migrating from SNMP to REST API for monitoring. As on Jan 20, 2023,
Disappeared requests and topics here in the community
Hi, unfortunately, many old feature requests have disappeared here. Can this be made visible again? Thanks and regards, Torsten
Import Configuration rules
While being able to export the Configuration rules via the API it is not possible to import them and recreating the rules based on the export is not possible. This would be very helpful if you need to recreate the rules based on the backup, or as an MSP setting up new customers and adding default Configuration rules on the customer
Option to view the audit logs which are older than a year.
It would be very helpful for comapnies that need access their old logs.
Plugin Kafaka for windows
I can see the plugin for linux server but not for windows, kindly configure for windows also
Feature Request: Webhook as Notification Medium
Hi, We would like to see that a customer webhook can be selected as notification medium in the notification profile. Reason for the request: Site24x7 is integrated with out ITSM tool. When an alert is triggered an notification will be send to our tool
[New Feature] Memory Leak Detection in Site24x7 APM Insight
We are pleased to announce that our new feature, Memory Leak Detection in Site24x7 APM Insight, is available for general use. That's right, detecting memory leaks in your Java application is now simple! With the Site24x7 Memory Leak Detection feature,
Integrate StatusIQ into ServiceDeskPlus OnDemand
We would really like to see StatusIQ include integration into ServiceDeskPlus OnDemand (SDPoD). Our end users already know how to access and reach SDPoD and if they could see StatusIQ information prior to opening up a ticket, it would save a lot of time and effort. Tickets are being opened for known down services and our end users have to navigate to StatusIQ separately first before opening a ticket, and may don't do that. Instead, they hop directly into SDPoD to open up a ticket, which takes ITS
Optimize your IT operations with Site24x7's plugin integrations
Gain visibility into various IT processes running in your infrastructure with Site24x7's plugin integrations. Site24x7 offers a range of ready-to-install plugins to help you keep an eye on the metrics that matter the most in your daily IT operations—from
Some of the AWS service are not being monitored
Hello I have followed your cdocumentation to add AWS integration role to be able monitor all the AWS services. Currently i have enabled all lthe services and added policy that your external account could be able to see them + added ReadOnlyPolicy as it
GAE - Auto Scalling
I'm using GAE ( cloud.google.com/appengine ) I want to enable Autoscale mode with GAE instances. www.site24x7.com/help/apm/handling-auto-scaled-applications.html
Monitor multiple scheduled tasks?
Hello Site24/7, How can I monitor multiple scheduled tasks? I only need to monitor last run time and last run result. I noticed that you have a plugin/powershell script for this, but it's only working for one scheduled task? I've also looked into this thread, but to no further success.. www.site24x7.com/community/monitor-windows-scheduled-tasks Thanks in advance! Sincerely, Christoffer
Kubernetes audit logs
We are glad to announce that Site24x7 AppLogs now allows you to monitor Kubernetes audit logs and gain more insight into your Kubernetes cluster environment. Enabling and monitoring Kubernetes audit logs helps you: Get detailed information about who did
Identify the root cause of issues in your application using APM trace details
Greetings! We are glad to announce that Site24x7 APM Insight has enhanced the Traces tab to spot the root cause and resolve the issue by identifying the exact span of the trace. The Trace Details tab in APM allows you to investigate all entities involved
SSO using Azure AD
Hi team, We want to integrate Azure AD SSO for Site24x7 We found references to Azure features in this 2 year old article www.site24x7.com/community/site24x7-product-roadmap-2020 Please clarify the status of this? Regards.
Recover Monitor
Is it possible to recover a monitor that has been deleted?
We checked in the audit, but we could only see the settings.
Website monitoring
Hello!. I am testing the free version of the service offered by Site24x7. Yesterday 6 "Down" states were reported on my site but in the access logs on my server all Site24x7 accesses appear with http code 200. I expected to find http 5xx codes. How does Site24x7 determine that a website is down?, or When does Site24x7 consider that a website is down? Thanks in advance
Site24x7 Product Roadmap for 2023
As we complete 15 years of existence and step into our sixteenth, we want to thank every customer who has been with us in this tremendous journey. We had a humble start as a website monitoring product, but now we have grown to become a true-blue full stack monitoring solution, covering all the layers of the IT stack. 2022 was a solid year for us, and our customers. We enhanced our product and organically built features to cater to our ever-growing customer-base (which now includes enterprises!).
Change Timezone for reporting
Sometimes i need to generate reports that need to be reported from a difference Timezone. It would be good if we could add an option to choose a specific timezone when generating or scheduling a timezone.
Twitter support for StatusIQ
Allow incidents and their updates to be posted to a twitter feed, Ideally with each update as a reply to the original incident. This is a feature of other statuspage providers and would allow us to move from two separate products completely into StatusIQ however without Twitter we are unable to use status pages.
Mass Delete Outages
There are times when a monitor or monitors are created and there are extra unforeseen things that need to be done that cause the monitors to fail and issue false alerts/outages. Cleaning up these false alerts are a nuisance when you have to clean them up manually and only capable of doing so one by one. It would be nice to be able to multi-select Outages on a monitor and group level and be able to mass delete to clean up monitors.
Site24x7 and the recent Apache Log4j vulnerability
On December 09, 2021, a severe vulnerability (CVE- 2021-4422) was disclosed in the popular Java logging library Log4j 2 versions- 2.0 to 2.14.1, that results in remote code execution (RCE) by logging a certain string. You can find the details of this vulnerability here: https://logging.apache.org/log4j/2.x/security.html Though there were a few attempts, we didn't find any traces or evidence of a successful exploitation. As we also possess some third-party components that could be potentially vulnerable,
Monitor active directory
Hi, How do I monitor Active Directory on a Hyper-V server that already has a 24/7 agent installed on it?
Time Drift Monitoring
Hi, In most IT environments, the time accuracy of a Server is very important, especially amongst Active Directory servers' synchronization. So, can Site247 monitors whether a Windows Server's time has drifted off from the time zone by X minutes, and alert us? Eg. the Time Zone is 2.40pm, but the Windows Server time is 2.53pm, so alerts the administrators on this time issue. If yes, can it also do an IT automation, to automatically runs the Time Sync command, against the specified time source? Thanks.
Maintain consistent time across servers using NTP Check
Hey there! We are glad to announce that Site24x7 has extended its Resource Check monitoring to support Server time drift monitoring with the latest Network Time Protocol (NTP) Check. This new feature helps you monitor your server clock drift, receive instant alerts, and ensure consistent time across your servers. Why do you need NTP Check? Your applications might produce inconsistent reports and incorrect logs when your server time does not synchronize with the global internet time. This might lead
AWS Custom Cloudwatch metric and AWS Cloudwatch Alarm ingestion
I notice that you poll the Cloudwatch API to get metric ingestion for a number of AWS products, but are missing the ability to ingest Custom Cloudwatch metrics. We produce custom metrics, and would really like to be able to use them in Site 24x7. They tend to have a pretty standard 5 minute polling interval. Currently there are about 20 of these metrics we alert on using Cloudwatch Alarms. Even having the ability to ingest Cloudwatch alarms would be a great start.
High CPU Usage (javaw.exe)
Hello, We have noticed high CPU upage from javaw.exe on all on site pollers. They are running at 40-50% even on the backup pollers. Please advise as how to resolve! Thanks!
AWS Batch integration with Site24x7
Greetings! We're excited to announce that Site24x7 has extended its AWS monitoring to support AWS Batch. Site24x7's integration with AWS Batch enables you to monitor and analyze your batch processing that includes tasks, such as submitted jobs, failed jobs, pending jobs, and succeeded jobs. AWS Batch helps you to schedule and execute batch jobs on AWS cloud. It optimizes the compute resources, and saves you the time of installing software or server clusters that you use to run your jobs. By integrating
Creation of Configuration Rules via API
Hey All, Recently we have been using the product and are looking to create some quick onboarding scripts for MSP Customers. Running into some issues creating Configuration Rules via API Getting the following error message "error_code":1121,"message":"OAuth Scope associated to the OAuth Access Token is disallowed." Scopes for the Access Token are Site24x7.Admin.All,Site24x7.Operations.All,Site24x7.Msp.All Looking at the documentation I see that there is no section for creating Rules is this a limitation
Inventory and Notes section.
For any given monitor there is an Inventory and Notes tab. Inventory provides what one would expect, however I cannot locate how you would add notes here. Ideally we would be able to add some more detailed description on how to troubleshoot that specific monitor and system. Perhaps link to relevant documentation on an internal KB. I've looked for docs and forum posts on this and only found one doc detailing just the following. "Inventory and Notes: This section captures the basic monitor information
Recieve alerts when CPU, memory, or disk usage shows 'No Data' in the Site24x7 web client
Please make it possible to get alerts or at least mark it as Down/Critical.
Introducing Site24x7's Guidance Report for AWS (update - new checks, custom baselines and scheduled email reports)
Introducing Site24x7's Guidance Report for AWS - increase reliability, enable fault tolerance and reduce unnecessary infrastructure costs associated with your AWS footprint and get the most out of your cloud investment. Our Guidance Report evaluates configuration settings and monitors resource utilization stats of core AWS services like EC2 instances, Elastic Load Balancers and EBS volumes, compares them with our best practice checks, generates a report and notifies you via email. Not just email,
Refresh Dashboard NOC Viewer
Good afternoon everyone. my NOC Viewer screen on the MSP tab does not update in my browsers or my TV's. The page stays static and for me to see some stuffing I have to update manually. On my TV's the screens simply expire the access and I have to log in again. My question is: How can I solve this problem so that the important information in my park is displayed correctly without the need for manual updating? Thank you
[Service Update] Planned maintenance of our US data center: December 25, 2022 from 02:30 and 05:30 UTC
Dear customers, As part of regular maintenance at our US data center, we will be switching our apps from our primary data center in Seattle to our secondary (disaster recovery) data center in Dallas on December 24, 2022 from 18:30 to 21:30 PST (Sunday, Dec. 25, 2022 between 02:30 and 05:30 UTC). We'll switch back to our primary data center in Seattle on December 31, 2022 between 18:30 and 21:30 PST (Sunday, Jan. 1, 2023 between 02:30 and 05:30 UTC). We do not expect any major interruption, and you
Integrate your AWS account with Site24x7's CloudFormation template
Hi there! We're are pleased to announce that we now support IAM role creation using the CloudFormation template, which enables you to integrate swiftly and provision your AWS account with Site24x7. Site24x7 uses an AWS CloudFormation template to automatically create an IAM role so that you can effortlessly integrate your AWS account with Site24x7. You can leverage the following benefits with Site24x7's CloudFormation template: Automatic AWS account integration with single click action Support for
Monitor a SQL Table
I have an application that writes alerts to it's MSSQL Table. I'd love it if site24x7 could tell me when certain events show up in the SQL table. Sample below: 'Message' would be something like 'Heartbeat is unhealthy' or 'Error in processing' select * from dbo.applicationlog; ApplicationLogId BatchNumber Source Message LogDate Type Sequence ErrorCount
BF620864-9462-E611-827A-122E68B77D56 0 NightlyMaintenance Nightly Maintenance Finished 2016-08-14 23:00:25.593 INFO 30537402 Any ideas?
Linux inodes usage?
Is there someplace where the agent measures inodes usage at the moment? I can see all diskspace usage, io etc. But i couldnt see any measurement of spent inodes.
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