How to Diagnose Why Your Linux Server Crashed?
Although Linux servers are known to be reliable, occasionally computers fail. While an occasional system crash might not seem like much, in an enterprise setting, accurately diagnosing the cause of system failures is a must because a system failure can be an indicator of significant underlying software or hardware problems. While troubleshooting can be a difficult task, by using the tools mentioned in this guide, you can ensure that you are able to tackle even the toughest challenges. Since every
3 key benefits that prove OpenTelemetry is the future of APM
Application performance monitoring (APM) solutions were designed to catch anomalies in an application or website's backend and provide meaningful insights to rectify issues in real time. Lately, though, APM solution providers have been left playing catch-up
Site24x7 and Google Analytics
Author: Arun Here is one of the common questions heard from many of our users in recent times: 'I use Google Analytics for my website and I also use site24x7 for monitoring it. Will site24x7 interfere with my Google Analytics stats?' The answer is 'NO'. Let me explain. Google Analytics tells you how users interact with your website. It basically has a javascript on the client side which is executed whenever users access your site. All its stats are based on that script. Site24x7 is a website monitoring
5 best practices for cloud cost optimization that you should never miss- Site24x7 CloudSpend
Before we jump into cloud cost optimization, let us address the elephant in the room. Businesses are moving to the cloud but are struggling with unpredictable cloud bills. If you are a business owner who has moved to the cloud recently, you need to understand each cloud touchpoint and get a transparent view of your cloud services. When it comes to cloud cost optimization, there are many tools and techniques that organizations can adopt. Most of these can only take you so far. However, there are certain
Gain unprecedented monitoring visibility with AIOps
What is AIOps in monitoring? AIOps (artificial intelligence in IT operations) in monitoring refers to the convergence of artificial intelligence, machine learning, and data analytics to make IT monitoring a responsive, intelligent, and agile business function. AIOps is not an alternative to DevOps but a great partner to it that provides intelligent insights when integrated with every stage of the cycle. AIOps distills actionable insights from large pools of monitoring data drawn from different IT
Celebrating IT's champions: our sysadmins
Sysadmins, short for system administrators, serve as a crucial subset of IT engineers and support staff and are often under-appreciated. Sysadmins are the lynchpins that provide continuity, performance, and security to the systems that connect every corner of the world. When COVID-19 scattered large workforces in offices across small home office networks, organizations relied on their sysadmins more than ever before to maintain work processes. And in today's hybrid IT world, complexities continue
10 reasons you need a network configuration manager
On June 2, 2019, Google Cloud Platform had a major network outage that disrupted the services of Discord, Spotify, and Snapchat, among many others. The root cause was a benign misconfiguration coupled with a software bug that caused the loss of configuration
How to Setup Site24x7's Real User Monitoring (RUM)
Have you ever wondered if your end-users are truly satisfied with your web applications? Would you like to get accurate insight into end-user experience for better business decisions that will impact your bottom line? ~With Site24x7 Real User Monitoring you can! Get ready to gain real-time visibility into end-user experience ( for ALL users, browsers, devices and geographies) and behind-the-scenes performance for your web application. For example: [caption id="attachment_3309" align="aligncenter"
6 lessons from Cloudflare's June 2022 outage
On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angeles, Madrid, Manchester, Miami, Milan, Mumbai, Newark, Osaka, São Paulo, San Jose, Singapore, Sydney, Tokyo. The outage had a worldwide impact, disabling access
What is an incident, how to handle it, and tips for good incident management
Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor. To retain these customers, companies
The ultimate logging series: Logging using PHP functions
In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions. For part two, let's look at the basics of creating custom error logs by calling PHP functions. error_reporting() The error_reporting() function sets the error_reporting directive
How can Guidance Report for AWS help you make data-driven business decisions?
The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you adopt industry best practices in AWS and make informed decisions. Challenges for cloud adopters Cloud adopters face challenges like lack of end-to-end visibility, governance,
The ultimate logging series: Using the PHP system logger
Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper PHP logging techniques, you can track and optimize an application's performance. In part one of this two-part series, let us look at logging, why we need it in application
Load average: What is it, and what's the best load average for your Linux servers?
What is load average? Load average represents the average load on a CPU during a specific time interval. These values include the number of processes either waiting for or actively using in CPU. The load average can be high or low, depending on the number
For developers from developers—Site24x7's engineering blog series
Site24x7 is a monitoring solution that uses many technologies, servers, and databases at the back end. Like any other IT organization, Site24x7 faces it's own set of challenges and tries to fix them swiftly to deliver the best user experience to end users. Our engineering team is never tired of experiments and never leaves any issue unsolved. Working with Java, Angular, Redis, and Cassandra on a daily basis, our developers not only know these languages and tools, but also the emotions that go into
How to optimize Redis with JedisPool
Do you love reading about how various performance-related issues are traced out and fixed? If so, here's our story of how we fixed the Redis performance issues we were facing by optimizing JedisPool. We hope this will help you strengthen your IT environment. Our Redis performance issues and efforts to find the cause A spike in the response time Site24x7 uses Redis in-memory data structures to reduce hits to our back-end databases. We started finding occasional spikes in our application response time.
Improved Guidance Report: New checks, customizable baselines, and scheduled email reports
As you may already know, our Guidance Report not only inspects your AWS account using best practice recommendation checks, but it also finds avenues to improve performance, reliability, and savings so you can deploy resources with confidence. Today, I'm excited to announce that we've introduced some enhancements to make the Guidance Report even more helpful. So let's get straight to it. New checks We've added eight new recommendation checks (33 in total if you're keeping count) covering various aspects
5 features that help you power up AWS observability
Before we take a deep dive into the ways to achieve observability, it is important to understand what observability is and how it is achieved. Frequently, observability is confused with monitoring. Observability provides end-to-end visibility into a system’s
Two Factor Authentication – What it is and How to implement it
One of the biggest pains of using the internet today is constantly being forced to create new accounts to use basic services on the internet. While many tech savvy users know to use password managers to allow them to create unique strong passwords for each website, the average internet user is much less sophisticated. Even after being told over and over to use strong passwords and create unique ones for each website, most users simply reuse easy to remember code or write them on notes in easy to
Monitoring as code: An emerging idea in a cloud-native world
Monitoring as code (MaC) is a shift in thinking that is now being increasingly adopted in software development. Knowing the significance of MaC and incorporating monitoring in the development process early on brings a great number of benefits for DevOps teams. What is MaC? MaC is an extension of the everything-as-code mindset adopted by DevOps and site reliability teams worldwide. MaC is similar to the approach of infrastructure as code (IaC). Why MaC? Today's software updates are faster and more
How Site24x7 automates your serverless workflows using the AWS Lambda function URL integration
AWS Lambda is a compute service that lets you run code on high-availability infrastructure without any server provisioning. You can perform tasks such as maintenance of servers and operating systems, capacity provisioning, automatic scaling, and code logging and monitoring. When using AWS Lambda, you are just responsible for your code. Lambda manages the resources needed to run your code, like CPU, network infrastructure, and memory. You can also leverage Lambda functions to integrate the solution
Why the end-user experience is crucial to achieving business success
This last decade has seen abundant changes in the way businesses operate. Digital transformation is no longer a new term, however, is still relevant. It has resulted in virtual establishments superseding the popularity of brick and mortar setups, becoming
What are the Core Web Vitals, and how can they affect my page performance?
What should I do to improve my webpage performance? Webpage owners frequently ask this question. Understanding some of the common performance-related issues and how they affect the digital user experience can help you optimize your page performance. What
Enhancing the user experience with the idle timer
Welcome to the first blog in the Site24x7 engineering blog series. We're happy to share the experiments and methods our developers have successfully implemented to provide a better, safe, and interactive UI to our customers. Here's how the implementation of idle timer improved the user experience. Say you're using Site24x7 for your monitoring needs: You'll be accessing various dashboards, debugging errors, or generating reports on a day-to-day basis in the Site24x7 web client. The Site24x7 web client
Easy Debugging with JSON Formatter and Validator - Free Tool
How often do you stare at a JSON string cluster, hoping to interpret it? How many times do you wring your hands in despair, looking for the syntactical error that's causing the chaos? Well, we have some good news for you. We are here to help you cut down the long hours you spend in deciphering these extensive JSON strings. The new Site24x7 JSON Formatter and Validator will convert your JSON input into a format that you can read at a glance; a human-readable format making it easy for you to understand
A 6-point action plan for software companies to manage the global chip shortage crisis
Since mid-2020, several global factors including a drought in Taiwan and the COVID-19 pandemic have resulted in a semiconductor chip shortage, which worsened further as demand for electronics shot up during the pandemic. As offices and schools moved to homes and digital services became essential, in 2020 alone, 297 million PCs were sold, up 11% over the previous year. Such market spikes resulted in a 17% increase in semiconductor demand in 2021 versus 2019, which thinned inventory to as few as five
Top 7 lessons from the 2021 Log4j vulnerability
The Log4Shell (CVE-2021-44228) zero-day vulnerability in the Java logging framework Log4j (versions 2.0 to 2.14.1) was revealed on December 9, 2021. The Apache Foundation assigned the maximum CVSS score of 10 to Log4Shell, as millions of servers and, potentially, billions of devices came at risk. Security professionals around the world began patching the vulnerability and scanning their systems to rule out any potential breach. How attacks happen The vulnerability is an input validation vulnerability,
10 tips for log shipping using Fluentd
Fluentd is an open-source data collector that unifies data collection and consumption. It has different types of plugins that retrieve logs from external sources, parse them, and send them to log management tools like Site24x7 AppLogs. tail, forward, udp, tcp, http, syslog, exec, and windows_eventlog are common input plugins. Reading logs based on type The way log management tools read logs varies with the type of log and how it’s sent. In this blog, we'll cover different use cases with their syntax.
Be in charge of your cloud costs with these 2021 releases: CloudSpend recap
The widespread adoption of digital transformation triggered by the global health crisis has created a boom. For some businesses, the transition was smooth, but for others, it was an aggressive shift. Out of all the challenges posed by the transition to digital environments, messy cloud cost management and rocketing cloud bills are the most taxing. According to Gartner, through 2024, 60% of infrastructure and operations leaders will bear cloud costs that hurt their on-premises budgets. The CloudSpend
StatusIQ: A roundup of our journey in 2021
In between online meetings and chat conversations, we've all embraced the digital way of life and work, and it is here to stay. We may not know any other way to operate businesses in a few years' time except the digital space. This way of life will require clear communication channels for businesses to connect with their users. Keeping that in mind, as well as your feedback in our community, we've shaped StatusIQ to help ease the incident communication process. Here's a quick recap of the significant
APM Insight: 2021 in Review
2021 was the year of hybrid work. An interesting year full of hope and thoughtfulness, 2021 saw increased office-based collaborations complementing our diverse remote workforce. Through this, we sought to look within to sort our processes and deliver what it takes to ensure the best monitoring experience for our customers worldwide. Here is a quick recap of the APM features we rolled out last year and a brief note on our plans for 2022. Our numbers for 2021 were stellar Our numbers continue trending
The growing demand for multi-cloud monitoring and Site24x7's featured releases: 2021
Catalyzed by the pandemic, 2020 and 2021 witnessed an exponential growth in digital transformation and cloud computing. According to Forbes, this growth is expected to continue in 2022. Site24x7 added more integrations and features to its cloud monitoring
How did Site24x7 monitor your infrastructure in 2021?
2021 was not much different from 2020 concerning the pandemic. However, it did give many the opportunity to focus on the way forward with offices around the globe opening up, at least partially. At Site24x7, we also started to focus on monitoring other
Site24x7 end-user experience monitoring: 2021 in a nutshell
From coping with life during a pandemic, to getting updated for the new virus variants, to witnessing a major outage of the social media stalwart, to rebuilding hope with the vaccines, 2021 has been an eventful year. We, at Zoho, managed to run our services smoothly in a hybrid mode with employees working from home as well as from our offices. Our journey in 2021 was fueled by the support from our dedicated customers and that helped us meet our goals for the year. As we embark on the 2022 expedition,
2021: The new working model is hybrid
As the world is trying to regain its usual pace, we at Site24x7 have been engrossed in churning out new features to help organizations enhance the health of their IT resources and meet their evolving monitoring needs. We've drafted a summary of notable features to look back on our achievements this year. We extended our monitoring capabilities for Kubernetes, network traffic, ISP latency, VMware ESXi hardware, and Mobile APM for React Native apps. To facilitate collaboration between different IT
State of IT Management Survey Report 2020-21
As we continue to adapt following the pandemic, which has impact us all both personally and professionally, we take this moment to commemorate the IT veterans we've lost to the pandemic. With the pandemic drastically changing the way we do business, we have conducted a study to understand the state of IT management at the height of these radical changes and analyzed how to offer a holistic approach to changing IT management needs to prepare for the post-pandemic IT world. We would like to dedicate
How to improve the customer service experience through status pages
With the 2021 holiday season right around the corner and the COVID-19 pandemic still prevalent, businesses are being conducted online now more than ever. The holiday rush also comes with incidents like websites going down, slow load times, and even possible hacking attempts. While planning to tackle the sudden increase in website traffic during the festive season, businesses must have an incident response plan in place to handle unexpected outages and the consequent surge in customer inquiries. With
5 lessons from the October 2021 Facebook outage
On October 4, 2021, Facebook services went off the grid gradually, and then suddenly at 15:39 UTC. It took nearly six hours to restore service to normal. With over 3.5 billion users facing a lengthy downtime using one or multiple products from Facebook, Inc. (now known as Meta Platforms, Inc.) conversations flooded the internet about what caused the downtime issues on the American social networking service. This article attempts to outline the events that led to the outage, and help organizations
Digital experience and digital experience platforms, defined
Usually, people want a seamless experience when they interact with any organization. Whether a B2B or B2C interaction, the expectation is the same. In our world today, it's nearly impossible to interact with an organization without using technology. When a person interacts with an organization via a digital medium, it can be termed digital experience. In this post, we'll be learning about what digital experience is and digital experience platforms, including some best practices and pitfalls of implementing
What is OpenTelemetry: A guide to understanding OpenTelemetry and the way forward
OpenTelemetry is a vendor-neutral approach that enables DevOps and developers to collect performance metrics in a standardized manner. Currently a Cloud Native Computing Foundation (CNCF) sandbox project, OpenTelemetry was conceived by merging OpenCensus,
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