User Interface(UI) changes with respect to AWS infrastructure monitoring.
Our today's release not only had feature enhancements, some significant UI behavior changes also accompanied it with respect to AWS monitoring. This post is here to give you an overview about, what came in and what went out. Some notable changes for existing subscription users (Eval/Paid) who are already monitoring their AWS accounts with Site24x7. The Amazon Web Service (AWS) account and the individual AWS resources listing found under the Server tab will be removed permanently. A new AWS product
What's new in AWS monitoring! Dashboards, actions, status checks and a whole lot more.
Hello folks, For the past two months, our development team has been hard at work on a number of new features and other AWS related enhancements. Well, today we are officially making them available to all our users. So without wasting time, let's get into the thick of things. Better visualization AWS infrastructure dashboard Visualize the health and performance of all the supported AWS resources that are currently being monitored in your AWS platform in a single bird's eye view. In our infrastructure
Monitor OAuth 2 secured Websites, API end points, and SOAP Web Services
Hello folks, Over the past few months, it's been our constant endeavor to make continuous improvements to our monitoring suite. We've introduced lot many enhancements over this period which you can learn about by referring our What's New page. Now we're making further strides in this direction by launching our capability to monitor OAuth 2 secured websites, APIs and SOAP web services. What's OAuth 2.0? OAuth 2 is a delegation protocol used by a wide variety of client applications for user authentication
What's New in APM Insight
At Site24x7 APM Insight, the core focus has always been targeted towards making monitoring easy for end users. With that prespective, we have rolled out a few enhancements this month: Enhancements in Trace view : In general, methods that are being called during a particular transaction in the same sequence are listed in Trace view. You can now view timeline components of individual traces (Gantt chart) with options to filter, sort and search for ease of access. You can filter a particular trace with
[Announcement]: Now create multiple PagerDuty integrations in Site24x7
Hello, We're excited to announce the implementation of multiple PagerDuty integrations in Site24x7. With the all new integration workflow, you can create multiple PagerDuty integrations in your Site24x7 account via separate PagerDuty Integration keys. It enables Site24x7 to invoke different incident workflows in PagerDuty for a unique set of monitor events. What can you achieve with this all new integration workflow? PagerDuty is an advanced alerts management tool that offers IT alerting, on-call
Integrate your Site24x7 alerts with ManageEngine ServiceDesk Plus On-Demand
Service desk softwares help your organization to track and manage IT tickets efficiently, resolve issues faster, and ensure end user satisfaction. ManageEngine ServiceDesk Plus (SDP) On-Demand is a powerful online help desk solution built on the ITIL framework with superior features like ability to streamline incident ticket management, unified IT asset management capability, integrated custom reports to measure your IT help desk performance and more. As part of our recent feature update, we're super
What's new in APM Insight
Greetings, At Site24x7, we make it a priority to ensure that your monitoring process is smooth and hassle-free. In this context, we are excited to introduce two new features in APM Insight: Alerts for APM Insight Thread profiling APM Insight Alerts: A few weeks back, we introduced APM Insight Performance Reports since we felt that reports were not only confined to the IT community but also the DevOps. In the same note, we now bring in APM Insight alerts too. With this feature, you will be notified
Upgraded Site24x7 App with an integrated MSP portal view released for Android and iOS!
Site24x7 app lets you closely monitor the availability and performance of your technology stack, even when you're on the move. It offers real-time insights on the availability of you monitors and notifies you instantly on your Android and iOS devices when performance issues are detected. Today we're happy to announce the release of an improved version of Site24x7's Android and iOS apps. As part of our mission to build a seamless Site24x7 user experience between your mobile app and desktop control
[Action Required: Windows XP, 2000 and 2003 OS users] Discontinuation of Triple DES (3DES) Cipher - Apply Hotfix
We're discontinuing support for Triple DES (3DES) cipher from April 30th, 2017. The reason for discontinuation of 3DES support: Cryptographic protocols commonly use block cipher algorithms, like Advanced Encryption Standard (AES) and Triple DES to encrypt data between clients and servers. To use such algorithms, the data is broken into fixed-length chunks, called blocks, and each block is encrypted separately according to a mode of operation. Older block ciphers, like Triple DES, use a block size
What's new in AWS infrastructure monitoring
Good day folks! Today we are excited to unveil two new additions in AWS infrastructure monitoring. First, we are bringing in IAM role based support for securely connecting your AWS account with Site24x7; then we are bringing in a raft of new additions to the AWS add monitor flow for an improved CloudWatch integration. Now, let's take a look at them one by one. IAM role based access. Instead of creating IAM users, generating access keys, sharing them and rotating them in the future, you can now enable
[Announcement] Introducing APM Insight Performance Reports
We, at Site24x7, are happy to introduce performance reports for application monitoring. Early stages of APM Insight was completely DevOps focused and our existing customers did not have the luxury of comparing top level metrics historically, unlike the rest of Server and Website monitoring in Site24x7. With the evolving complexity of cloud applications and customer centric application development, we decided historical reports were not just for IT, but also for the DevOps community. On that note,
[Announcement]: Now enable DNSSEC Validation in DNS Monitors
Dear Users, We're happy to announce the implementation of DNSSEC validation in DNS Monitor. With this new enhancement in Site24x7, you can now validate your DNS responses using Domain Name System Security Extensions (DNSSEC extensions). What is DNSSEC? DNS Hijacking has become much more prevalent now than the past. A normal DNS lookup is usually unencrypted and can be easily altered. DNSSEC adds security measures to the DNS protocol and facilitates DNS response validation. With DNSSEC, the DNS protocol
[Announcement]: Schedule a monthly maintenance window for your monitored resource.
Scheduled maintenance has evolved into a useful tool to plan and manage the routine maintenance of IT resources. We already support one-time maintenance and repeated maintenance viz., daily and weekly; now, we're excited to extend support for monthly maintenance. With the all new scheduled monthly maintenance, you can create flexible maintenance windows for your monitors. You can either schedule maintenance window based on a specific date or a specific Nth weekday of the month. In the add schedule
[Announcement] Business View: Visualize your Monitor Group
Simplified dashboards improve operation efficiency. In Site24x7, when we thought of building better dashboards, we always wanted it to be simple yet intuitive. So thus born "Business View" dashboard! In a nutshell, you can get a holistic view of all the monitors in the group along with their real-time status. We intend to improve this dashboard and make it an inseparable entity in your NOC. It is just the beginning, rest assured! Also, our all new Subgrouping aids Business View dashboards to provide
What's new in AWS infrastructure monitoring!
Extending monitoring support for DynamoDB tables and Application Elastic Load Balancer (ELB) Good day, Site24x7 community members, We are excited to announce that, our AWS infrastructure monitoring will be officially adding support for two new AWS services - DynamoDB and Application Elastic Load Balancer. With this new support, you can now auto-discover all your configured DynamoDB tables and Application Elastic Load Balancer(ELB) nodes, obtain key performance metrics, and detect performance issues
[Service Update] Scheduled Maintenance of our US Data Center: December 23 to December 24, 2016
Dear Users, Keeping pace with the rapid growth Zoho Corp. (Site24x7's parent company) has had means we need to scale up our infrastructure periodically. As part of this, we're planning to switch to our new US data center. This maintenance is scheduled to run from Saturday, 17 December to Friday, 23 December, 2016. Site24x7 service is expected to operate normally during this period, as we don’t expect any major service disruptions during the scheduled maintenance. Nevertheless, we will monitor things
Site24x7 Customer Support is Experiencing a Slowdown.
Dear Site24x7 Customers, We believe some of you may have experienced a delay in customer service support over the last 24 hours or so. As you are aware, the customer service operations was disrupted due to the severe cyclone Vardah, which hit Chennai on the 12th of December'2016. We are slowly catching up on the support backlogs, though mobile networks remain weak. We apologize for any delay in responding to the support calls, chats or emails during this period. Please bear with us till we regain
Extending Support for AWS Elastic Load Balancer - Classic (ELB) and Simple Notification Service (SNS).
From what we have learned, gaining insight into your dynamic AWS cloud environment is a complex business, where monitoring your cloud server instances (EC2) alone, can only get you so far. So in accordance, we are taking our first steps by enhancing our AWS infrastructure monitoring with an improved CloudWatch integration. Announcing public beta for two new AWS services - Classic Load Balancer (ELB) and Simple Notification Service (SNS), with this new support you can measure and monitor critical
Inviting Guest Posts – Blog and get an Amazon Echo!
Update: To participate in the giveaway, register here. We’re excited to present to you the opportunity to make a guest post on our blogs. This is your chance to showcase how you use Site24x7 for your monitoring requirements. Share some usage scenarios, graphs/charts or screenshots that you find useful in the product or excel sheets with formulas that you think would work if data is exported from the Site24x7 console. Once your entry is selected by us, we’d notify you and ship an Amazon Echo device
Site24x7 API documentation revamped
At Site24x7, we’d like to make it easy for you developers to integrate Site24x7’s powerful and flexible APIs with your tools. To help you achieve this, we’ve recently revamped our API documentation to simplify the way you understand and use our APIs. A few of the changes are listed below: Since all the examples in Site24x7's API documentation are executed using cURL, we've added a new section under Getting Started > cURL, to help you understand and differentiate the various execution methods given
Feature downgrades/changes in deprecated status page layouts 2 and 3
As part of our new client release early this year, the layout 2 and layout 3 of the status page dashboard were deprecated, while the layout 1 was retained to be made the default template for the new status pages. However, users who had setup status pages with the older layouts prior to this were also extended the option to retain it. Recently, we’ve upgraded our default status page dashboard template to bring on board an all new design theme along with some cool new options to post and pin announcements,
Site24x7's all new revamped Status Page—Achieve Powerful, Accurate and Transparent Status Reporting
It’s true that business transparency goes a long way in helping you build trust with your customers and colleagues. Thus, it’s always important to keep your customers in the loop by offering them a timely, accurate and transparent communication channel, which would then facilitate prompt sharing of your services' status, related issues and resolutions with your customers. Since we understand this from the ground up, we’ve reworked on our current status page to bring in some cool enhancements to it.
APMInsight monitors going down for few users
We had a problem in one of the Database clusters. Services got affected for customers on that cluster. Time : Aug 26th, 8:16 pm - 8:20 pm (PDT), 8:23 pm - 8:58 pm (PDT). While majority of the customers were unaffected, few APMInsight customers who were on that cluster, would see their agents in down state. Reason : Since the user information was not accessible from the db server, the agents were marked as deleted. We have fixed and handled it in a different way and updated our build too. To get back
[New feature] Microsoft SharePoint Server monitoring
Expanding our monitoring portfolio, we'd like to announce the support for monitoring SharePoint servers. Now you can oversee all the components essential for complete functioning of your SharePoint server for successful sharing and management of documents and customized web services. Highlights: Obtain insights on the Windows services associated to SharePoint Anticipate and troubleshoot issues affecting the Office, Excel, and Access applications Obtain information on the disk space of your SharePoint
Site24x7 Monitoring Server : IP Address Update : Bucharest & Munich
We are adding an additional monitoring server in Bucharest, Romania IP Address: 46.108.39.228 IP Address of our monitoring server at Munich, Germany is going to be changed Old IP Address: 176.9.204.27 New IP Address: 5.189.131.209 We request you to take note of this change and white-list the new IP address in your firewall policy. All the above IP changes will be going live on 25-Feb-2016 and changes will be updated in the Global Monitoring Locations page by tomorrow . Thanks, -Vijay-
Site24x7 Monitoring Server : IP Address Update : Shanghai, China
We are adding an additional server in Shanghai, China location. IP address : 139.196.199.219 The server will be going live by 19-Feb-2016. We request you to take note of the new IP and whitelist them in your firewall policy. The above IP will be updated in the Global Monitoring Locations page shortly. Thanks, -Vijay-
Monitoring station in Mexico
We are happy to announce that we have a new monitoring station in Mexico. The details are as below: City: Qerétaro, Mexico IP Address: 169.57.14.116 Let us know where else do you want to monitor from.
Site24x7 Monitoring Server : IP Address Change - Virginia
This is to notify that the IP Address of our monitoring server at Virginia, USA will be changed from 12-Feb-2016. Old IP Address: 54.232.116.163 New IP Address: 174.129.225.90 We request you to take note of this change and white-list the new IP address in your firewall policy. Thanks, -Vijay-
IP Update: Hong Kong, Munich
We are adding additional server in Munich, Germany location. This is in addition to our existing server present in Munich location. IP Address : 213.136.85.13 Following IP Address of Hong Kong location server is going to be changed Old IP Address : 103.53.199.77 New IP Address : 103.200.6.77 These changes will be going live by 09-Feb-2016. We request you to take note of the new IPs and whitelist them in your firewall policy. The above IP's will be updated in the Global Monitoring Locations page shortly.
IP Update: Virginia, Washington, Queretaro & Netherland
We are adding additional servers in Virginia, Washington DC, Queretaro & Netherlands locations. This is in addition to our existing servers present in the above locations. IP addresses of the new servers are as follows Virginia : 54.232.116.163 Washington DC : 162.213. 36.181 Queretaro, Mexico : 169.57.14.125 Rotterdam, Netherlands : 82.196.8.112 We are planning to make the servers live by 05-Feb-2016. We request you to take note of the new IPs and whitelist them in your firewall policy. The above
Announcement: Updated subscription billing module powered by Zoho Stores
We’re glad to introduce our new subscription billing module handled by Zoho Stores. With Zoho Stores you can effortlessly manage your Site24x7 account upgrade/downgrade, purchase add-ons and alert credits, and perform many such tasks easily. Additionally, payment methods like credit card, PayPal and purchase order are supported and seamlessly integrated with the new billing module. Additional highlights: Enhanced user experience with Zoho Stores integration. Support for credit card types like Visa,
Ip Update: Atlanta, Dallas, New York, Seattle, Moscow & Sao Paulo
We are adding additional servers in Atlanta, Dallas, New York, Seattle, Moscow & Sao Paulo locations. This is in addition to our existing servers present in the above locations. IP addresses of the new servers are as follows Atlanta : 45.79.199.86 Dallas : 45.33.117.219 New York : 162.243.75.49, 162.243.55.64 Seattle : 45.32.229.88 Moscow : 80.87.196.114 Sao Paulo : 54.232.116.163 We are planning to make the servers live by 03-Feb-2016. We request you to take note of the new IPs and whitelist them
IP Update: Hong Kong, Montreal, Sydney
We are adding additional servers in Hong Kong, Montreal & Sydney locations. This is in addition to our existing servers present in the above locations. IP addresses of the new servers are as follows Montreal : 162.253.54.200 Hong Kong : 103.53.199.77 Sydney : 45.114.116.186 We are planning to make the servers live by 29-Jan-2016. We request you to take note of the new IPs and whitelist them in your firewall policy. The above IP's will be updated in the Global Monitoring Locations page shortly. Thanks,
IP Update: Melbourne, New York, Paris, Toronto & Washington
We are adding additional servers in Melbourne, New York, Toronto & Washington DC locations. This is in addition to our existing servers present in the above locations. IP addresses of the new servers are as follows Melbourne : 111.67.17.197 New York : 192.241.175.194 Paris : 45.32.144.240 Toronto : 159.203.1.147 Washington DC : 162.213.36.11 We are planning to make the servers live by 26-Jan-2016. We request you to take note of the new IPs and whitelist them in your firewall policy. The above IP's
IP Update: Auckland & New York locations
We are adding additional servers in Auckland and New York locations. This is in addition to our existing servers present in the above locations. IP addresses of the new servers are as follows Auckland : 120.138.30.84 New York : 192.241.175.194 We are planning to make the servers live by 21-Jan-2016. We request you to take note of the new IPs and whitelist them in your firewall policy. For a complete list of Site24x7 server locations, refer our Global Monitoring Locations page . Thanks, -Vijay-
IP Update: Ireland, Singapore, Dallas, Seattle, Virginia & Los Angeles
We are adding new servers in our Ireland, Singapore, Dallas, Seattle, Virginia & Los Angeles locations. This is in addition to the our existing servers present in the above locations. IP addresses of the new servers are as follows Ireland : 217.78.0.115 Singapore : 139.162.59.38 Dallas, USA : 45.33.0.252 Seattle, USA : 45.32.225.170 Virginia, USA : 54.197.228.117 Los Angeles, USA : 23.109.35.243 We are planning to make the servers live by 19-Jan-2016. We request you to take note of the new IPs and
[Service Update] Infrastructure Upgrade in Site24x7 Datacenter
We will be upgrading our primary datacenter between Wednesday, December 23rd, 2015 and Monday, December 28th, 2015. You can continue using Site24x7 during this period. We expect no service disruption as all Site24x7 services will be served by a secondary datacenter, while we carry out the upgrade on the primary. We will update here with any changes or additional information about this upgrade. If you have any questions, please contact us at support.site24x7.com or via email support@site24x7.com.
IP Update: Sydney and Beijing Locations
Please take note of the following IP updates. Sydney, Australia: The existing IP Addresses "101.0.67.53 & "202.130.47.243" are going to be changed to "182.160.154.27". Beijing, China : The existing IP Address "182.92.238.235" is going to be changed to "119.254.34.70". We are planning to make the servers live by 01-Dec-2015. We request you to take note of the new IPs and whitelist them in your firewall policy. For a complete list of Site24x7 server locations, refer our Global Monitoring Locations
IP Update: London and Chicago Locations
Please take note of the following IP updates. London, UK: The existing IP Address "80.76.218.60" is going to be retired and changed to "5.77.40.196". Chicago, USA : New IP Addition "23.83.77.221". This is in addition to the existing IP Address in the location. We are planning to make the servers live by 06-Nov-2015 (Friday). We request you to take note of the new IPs and whitelist them in your firewall policy. For a complete list of Site24x7 server locations, refer our Global Monitoring Locations
Real User Monitoring (RUM) General Availability Announced
We are excited to announce the GA of our Real User Monitoring (RUM) feature. With RUM, you gain insight into the complete life cycle of a web page and exactly know how real users experience your applications. RUM also gives you in-depth understanding of problems affecting real users and analyzes application performance from every aspect like browser, platform, country and more. Pricing RUM will be included in different proportions in different packs as follows, Business Pack - 500K page views per
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