Integrating DEM with legacy systems: Challenges and solutions
Contemporary businesses are aware of how important digital experience management (DEM) is to improving consumer experiences and spurring expansion. However, there are many obstacles to integrating DEM with current, very intricate legacy systems. A planned
What happens when networks aren't monitored? Key risks and consequences
In today's hyper-disruptive risk climate, most businesses are under-prepared. With cyberattacks threatening organizations every day, even the most experienced risk professionals are under growing uncertainty. In this climate, can you really afford not
Boosting in-app purchase success rates: Five proven strategies for seamless transactions
In-app purchases (IAPs) are the lifeblood of mobile app monetization, but getting users to complete a transaction isn’t always easy. A slow checkout page, a failed payment request, or even a minor delay in loading the purchase screen can make users abandon
Mastering MySQL connection pooling: Why monitoring matters
Because you've navigated here, it's clear you know the significance of managing your databases. We all agree that maintaining the speed and responsiveness of our applications depends upon how we manage our database connections. In this blog post, we will
AI in server monitoring
AI is what automation used to be: the latest problem-solver. Organizations have rallied their teams to integrate AI into their workflows to quadruple the efficiency quotient—and it's already started to yield results. As organizations increasingly rely
How digital experience monitoring (DEM) tools improve both customer and employee journeys
Outstanding digital experiences are becoming a basic requirement in today's digital economy rather than a distinction. From initial discovery to post-purchase assistance, customers demand smooth, personalized journeys that fulfil their expectations and
Identifying and fixing deadlocks in Java
A deadlock occurs when two or more threads are continuously blocked after waiting for the same resources. In other words, Thread A is waiting for a resource held by Thread B, while Thread B is also waiting for a resource held by Thread A. This creates
Cultural change and leadership in adopting DEM for business innovation
Digital experience monitoring, or DEM, is now an essential part of digital enterprises rather than a supplemental tool. It enables businesses to comprehend fully and optimize user interactions across all touchpoints , including internal tools, mobile
Continuous Microsoft app monitoring: A step-by-step approach to iterative optimization
Monitoring and optimizing performance for Microsoft applications is not a one-time effort—it requires ongoing refinement, proactive troubleshooting, and strategic adjustments. For IT teams managing Microsoft technologies like Hyper-V, Exchange, IIS, and
7 pro tips for optimizing AWS Lambda functions
AWS Lambda is a powerful serverless computing service that automatically scales and runs code in response to events. While it eliminates the need to manage servers, optimizing performance is crucial to ensure fast execution and cost efficiency. Slow Lambda
Tackling geographic discrepancies in user experience for mid-market businesses with real user monitoring
Middle market businesses operate in a unique space—they need to do more with less. Whether you’re running an e-commerce store, a SaaS platform, or a service-based website, customers of mid-market businesses expect fast-loading pages and smooth interactions—no
Why APM should be viewed as a long-term strategic investment, not just a cost
Slow-loading websites frustrate many users, pushing them to the brink of considering the business's competitors. Users are not going to patiently wait until a site provides optimal performance. Thus, an application’s performance is directly tied to its
Top 10 Kubernetes alerts and why they are essential?
Running a SaaS business on Kubernetes is similar to walking a tightrope: You can easily fall if there's even a slight mistake. Problems like node failure, high traffic, and resource usage can all damage the application's environment. Managing Kubernetes
Digital experience monitoring (DEM)-ITSM integration for holistic IT management
With technology progressing at one end, the need for a perfect, glitch-free user experience is also plummeting at the other end. It's a necessity now, and users expect to have smooth expertise irrespective of location, device, and time. There's no other
From detection to resolution: The DEM workflow
Like finicky eaters, customers look for a smooth, satisfying meal with each course fulfilling their needs. A slow server, a confused menu, or a process hiccup all take away from the entire experience. Companies require a strong tool, such as digital experience
DEM 101: Understanding and implementing digital experience monitoring
A faulty engine in a high-performance car; how disappointing can that be? The same is the case of a slow-loading, poorly performing webpage for any digital entity. All that the page can gain will be a group of tired and irritated customers and a loss
The critical role of Kafka monitoring in managing big data streams
Apache Kafka is the backbone of modern data streaming architectures, enabling real-time data movement, stream processing, and event-driven applications at scale. It enables high-throughput messaging between data sources and analytics platforms, supports
5 strategies to reduce false alerts in server monitoring
There are two types of alerts you don't want: Alerts that tell you something is wrong, but in reality, there isn't. Alerts you never receive when something is going wrong. We call these false alerts. As a person with responsibility over your IT infrastructure,
The importance of benchmarking in digital experience monitoring
Having a smooth and effective online experience is now essential rather than a differentiation. Customer loss, damaged brand reputation, and eventually a sharp decline in profitability can all result from a subpar digital experience. Gaining a significant
Why traditional event correlation falls short in modern IT and how AIOps can help
Modern IT environments often span multiple cloud deployments that work in tandem with on-premises infrastructure, weaving across different microservices that share a dynamic workload. When IT is woven in complex ways, where every application or service
The ultimate guide to cloud-native application performance monitoring with AWS, GCP, and Azure
The rapid adoption of cloud-native applications has revolutionized how businesses innovate, scale, and optimize costs. These applications leverage microservices, containers, and serverless functions, allowing seamless collaboration across multiple platforms
Troubleshooting Kubernetes deployment failures
Do you feel like you're solving a puzzle when deploying applications in Kubernetes? You are not alone in this! When something goes wrong during application deployment, it becomes all the more crucial to diagnose the issue methodically and get things back
Monitoring for Kubernetes API server performance lags
The Kubernetes API server is a key component in the control plane. Every interaction, whether deploying applications, scaling workloads, or monitoring system health, depends on the API server. Consider the human body: We have the brain as the critical
Handling persistent storage problems in Kubernetes clusters
Persistent storage is the backbone of stateful applications running in Kubernetes. Whether you are managing databases, logs, or application states, ensuring transactional data remains intact despite pod restarts or node failures is a challenge. In this
Enhancing Jenkins performance: Resource optimization for high-traffic workloads
Jenkins is the backbone of many CI/CD pipelines , automating builds, tests, and deployments at scale. However, when handling high-traffic workloads, such as during peak development hours, large-scale deployments, or parallel builds and pipelines, Jenkins
From basics to benefits: A beginner’s guide to cloud computing
Cloud computing powers everything from startups to global enterprises. With it, a new business can scale quickly without investing in expensive servers, while large organizations can store vast amounts of data and run applications seamlessly across the
Mastering Docker for seamless application deployment
Imagine you're developing an application on your laptop. It runs perfectly, but when you deploy it on a server, things break—dependency mismatches, configuration issues, and endless debugging. Docker eliminates these problems by packaging applications
What are Kubernetes audit logs and how to monitor them?
What is Kubernetes audit logging? Kubernetes audit logging is the process of tracking and recording API requests and activities within a Kubernetes cluster. These logs capture important information about who accessed the cluster, what actions were performed,
Using Amazon RDS for high availability: How monitoring ensures reliable failover
Database downtime can lead to significant disruptions, revenue loss, and frustrated users. Amazon Relational Database Service (RDS) provides a managed database solution with high availability and automated failover to minimize such risks. However, continuous
Migrating to cloud: Top five reasons
Since the inception of public clouds, a lot of CXOs have considered moving their IT infrastructure to the cloud and many have already done that. If your organization is considering migration to the cloud, learn what drove this mass movement from on-premises
Solving slow startup times in Google Cloud Functions for application developers
Understanding cold starts in Google Cloud Functions Cold starts occur when a Google Cloud Function is invoked after being idle, requiring the underlying infrastructure to spin up a new instance before execution. This happens because GCP Cloud Functions
Free network monitoring: Full network visibility without the cost
Investing in a network monitoring tool should mean complete visibility and faster troubleshooting. But what happens when an unexpected outage occurs and your expensive tool misses the warning signs? The result: hours of downtime, frustrated employees,
How well-designed automations lead to efficient orchestration in AWS
Managing resources efficiently in cloud-based environments like AWS is crucial for scalability, security, and cost-effectiveness. Automation is key to eliminating manual intervention in routine tasks, while orchestration ensures that these automated tasks
Kubernetes made simple: A beginner’s guide to managing containers
As applications become more complex, managing containers efficiently is key to scaling and maintaining performance. Kubernetes (also known as K8s) automates this process, making it easier to handle scaling, failures, and uptime. If you're new to Kubernetes,
How APM and synthetic monitoring work together for better performance
Imagine this: A customer tries to log in to your app, but the page takes too long to load. Frustrated, they leave. Meanwhile, your IT team has no clue there was an issue—until complaints start pouring in. Sound familiar? Performance lags are the new downtime.
Diagnosing ActiveMQ broker performance issues with log analysis
Apache ActiveMQ is a widely used message broker that enables seamless communication between distributed applications. However, as the volume of messages increases, performance bottlenecks can arise, leading to slow message processing, high latency, broker
How to leverage AI to enhance network monitoring in retail: A CXO's guide
The retail industry has evolved into a mix of physical stores, e-commerce, digital payments, and omnichannel interactions. Now, GenAI has been added to this mix, which changes how people shop, how retailers operate, and how employees work. While this
Diagnosing and resolving the 500 internal server error with Apache and Tomcat logs
The dreaded 500 internal server error is a common challenge for web administrators, often signaling a disruption in server operations. Diagnosing the root cause requires in-depth visibility into both web server and application behavior. In this blog,
Why a mobile app is the key to better incident communication
The panic of an outage: A familiar story It's 3am, and your critical systems just went down. Customers are flooding your support team with questions, your team is scrambling to investigate, and leadership wants answers—now. You check your inbox for incident
Top reasons why businesses lose trust after acquisition and how you can be smart
Did you wake up to the news that your favorite tool was acquired? You probably got used to the tool's intuitive interface, cost-effectiveness, and feature set, which aligned perfectly with your day-to-day requirements. Your disappointment doesn't end
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